Lila Doyle Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 35 Google reviews
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What this means for your family
While the facility is physically appealing and has a capable therapy department, the recurring reports of neglect and poor hygiene during night shifts are serious red flags. If you choose this facility, ensure you have a family member present during evening hours and maintain strict oversight of medication and toileting schedules.
Google Reviews
Google Reviews
35 reviews on Google“Lila Doyle Post Acute receives highly polarized feedback, with families reporting significant concerns regarding night-shift staffing, hygiene, and responsiveness to patient needs. While some visitors praise the physical beauty of the facility and individual staff members, multiple reports of neglect, medication mismanagement, and inadequate therapy hours suggest inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern facility environment
- Dedicated individual nursing staff members
- Effective physical and occupational therapy teams
- Helpful administrative leadership in specific departments
Concerns
- Inattentive or negligent night-shift staffing (mentioned by 5 reviewers)
- Poor hygiene and failure to assist with toileting (mentioned by 4 reviewers)
- Inadequate staffing levels leading to slow response times (mentioned by 4 reviewers)
- Poor food quality and inedible meals (mentioned by 3 reviewers)
- Insufficient therapy hours provided (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about how clean and modern the facility is; could you show us around the common areas and the dining room?
- 2Since we know how important nutrition is, could you tell us a bit more about the daily meal planning and how you ensure the food is both appetizing and easy to eat?
- 3We are looking for a place where my loved one will be well-supported at all hours; what does the nursing coverage look like during the overnight shifts?
- 4How do you manage medication administration to ensure everything is handled accurately and timely?
- 5We've heard wonderful things about your physical and occupational therapy teams; how are therapy hours scheduled and how do you ensure residents get the time they need?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance?
Personalized based on this facility's data
Key Review Excerpts
“My 90 year old Mother is currently a patient in the rehab section at Lila Doyle... Lila Doyle has a wonderful rehab department and a very caring nursing staff. It is a clean facility and the food has been very good.”
“The staff was great just overworked. They really need more staff to properly take care of the patients. The food was absolutely horrible.”
“My husband was in Lila Doyle for 16 days... The night shift left something to be desired. My husband has a serious bed sore and he was not turned nor was his dipear taken care of in real time.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing deficiencies in abuse protection and incident response, both reportedly corrected. The facility has recurring issues with fire safety systems and smoke protection across multiple surveys, along with problems in care planning and resident rights. All deficiencies show correction dates, but the pattern of fire safety violations persisting into 2025 warrants discussion during any visit.
Feb 4, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 27, 2025Routine4
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 5, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 13, 2023Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Nov 5, 2023
$9,318
Ownership & Operations
Who Operates This Facility
Lila Doyle Post Acute
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 94 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit liladoyle.com
Medicare data downloads
Original nursing home datasets
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