Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 25 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
1 finding in latest survey
Pruitthealth - Pickens has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
PruittHealth - Pickens receives highly polarized feedback, with many families praising the compassionate staff and clean environment, while others report serious concerns regarding patient safety and administrative responsiveness. While several reviewers describe the facility as a caring, home-like environment, critics have raised alarming allegations about neglect and poor communication. Families should carefully weigh these conflicting experiences when considering this facility for their loved ones.
Quality Themes
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Concerns
Rating Trends
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Distribution · 26 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses here are amazing. Therapy does all they can to get patients home. Would recommend all day. The admissions director and administrator take a personal approach to care, too.”
“Literally saw worker taking food out of a patient mouth from someone who can eat very well also a witness to my friend low blood sugar and shaking body from no food.Have been calling for a month now and Scott always answer always give me some excuse to not let me talk to my friend”
“The staff is pretty good they listen. But! I wonder how much they pay attention to the complaints. The head nurse I caught her lying. She needs to retire. She forgets to use a alcohol pad on a PIK line?”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
PruittHealth - Pickens has persistent issues with food safety and handling, appearing in multiple surveys from 2021 to 2024, suggesting ongoing dietary program challenges. The facility also shows recurring problems with resident care quality and medication management. Families have filed complaints that triggered inspections, resulting in findings related to pain management and treatment care. While all deficiencies show correction dates, the repeated food safety violations indicate systematic issues that may require close monitoring.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Fine
Nov 5, 2024
$4,271
Pruitthealth - Pickens
for profit
Pruitthealth
95 facilities nationwide
Chain avg rating: 2.8/5 · Rank 32 of 94
Owners
United Health Services of South Carolina INC
Owner · Organization
Pruitt, Neil
Owner
Heritage Properties of Pickens, INC
Owner (parent company) · Organization
Nwp 2020 Child Tr Fbo Neil L Pruitt Jr
Owner (parent company) · Organization
United Health Services INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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