Seneca Health & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 170 Google reviews
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What this means for your family
The facility has seen a notable improvement in atmosphere and cleanliness under recent management, with many families praising the rehab and nursing staff. However, because there are still recurring reports of serious medical neglect and communication failures, we strongly recommend that you visit unannounced and ask specifically about their protocols for monitoring patient health and responding to family concerns.
Google Reviews
Google Reviews
170 reviews on Google“Seneca Health & Rehabilitation Center receives polarized feedback, with many recent reviews praising a significant turnaround under new management, highlighting a cleaner facility and attentive, compassionate staff. However, long-term and some recent negative reports cite serious concerns regarding patient neglect, poor communication, and inadequate medical oversight. Families should weigh the recent positive trends against historical reports of inconsistent care and administrative issues.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing/CNA staff
- Effective and supportive rehab therapy team
- Clean and well-maintained facility environment
- Helpful and professional admissions/administrative staff
Concerns
- Patient neglect and lack of basic care (e.g., hygiene, toileting, feeding) (mentioned by 8 reviewers)
- Poor communication with families regarding medical updates or incidents (mentioned by 5 reviewers)
- Unprofessional or rude administrative/social work staff (mentioned by 4 reviewers)
- Inadequate medical oversight leading to hospital readmissions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 197 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very active in responding to feedback online; how does the team typically incorporate family suggestions into daily care routines?
- 2What specific protocols are in place to ensure medication management is handled accurately and that there are no missed doses?
- 3How does the nursing team ensure that basic daily needs, like hygiene and meal assistance, are consistently met for every resident?
- 4In the event of a medical change or an incident, what is the specific process for notifying family members so we stay informed?
- 5Can you tell us more about how the rehab therapy team works with residents to help them regain their independence?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“If you are looking for a rehab facility for your loved one, Seneca Health and Rehabilitation is the perfect choice. The Management and Care Staff are all very knowledgeable and caring, and truly want your loved one to be successful in getting stronger to return home.”
“After a 12 day hospital visit, my 90 year old Mom went to SHRC for rehab. After 8 days, she was back in the ER due to aspiration and constipation. Then she went back to SHRC for another 5 days and ended up back in the ER with bed sores, MRSA, and a UTI.”
“My mom with dementia was treated so well here. She took a fall at her assisted living facility, went to the hospital and was sent to Seneca Health & Rehab for 8 days of physical therapy and rehab. The staff were very kind and helpful and the facility appeared and smelled extremely clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple care areas, with one complaint-triggered investigation involving resident abuse protection. The most frequent issues involve nutrition and dietary services, quality of life care (including respiratory and pain management), and infection control. While all deficiencies show correction dates, problems persist across surveys from 2021 to 2025, suggesting ongoing challenges with consistent care quality that families should carefully evaluate.
Mar 26, 2026Routine3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 10, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 13, 2025Routine9
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Mar 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 9, 2023Routine5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Federal Penalties
Fine
Oct 2, 2023
$1,748
Fine
Sep 11, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Seneca Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Scsnf Investment Group LLC
Owner · Organization
Bhgsc Holdings LLC
Owner (parent company) · Organization
Carestrong LLC
Owner (parent company) · Organization
Michael Allen Bokor Revocable Living Trust Agreement Dated May29, 2008
Owner (parent company) · Organization
Greenwald, Michael
Owner (parent company)
Bokor, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Official Website
Visit senecahrc.com
Medicare data downloads
Original nursing home datasets
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