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Nursing HomeMedicaid

Life Care Center of Port Saint Lucie

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3720 Se Jennings Rd, Port Saint Lucie, FL 34952123 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 43 Google reviews

5
4
3
2
1
Life Care Center of Port Saint Lucie Nursing Home in Port Saint Lucie, FL — Street View
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What this means for your family

While Harbor Place offers a beautiful environment and a dedicated management team, recent feedback indicates a decline in daily care quality and activity consistency. When touring, we strongly recommend asking for a current activity calendar and observing the interaction between aides and residents to ensure the level of care meets your expectations.

Google Reviews

Google Reviews

43 reviews on Google
Harbor Place at Port Saint Lucie receives polarized feedback, with many families praising the facility as a warm, safe, and engaging environment for their loved ones. However, recent reviews from 2024 and 2025 highlight significant concerns regarding declining food quality, understaffing leading to cancelled activities, and inconsistent care from nursing aides.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean8.0Activities5.0MedsN/AMemoryN/AComms7.0Value3.0

Strengths

  • Warm and welcoming front desk staff
  • Engaging activities director
  • Beautiful, well-maintained common areas
  • Compassionate and attentive management team

Concerns

  • Declining food quality and service (mentioned by 2 reviewers)
  • Understaffing leading to cancelled activities (mentioned by 2 reviewers)
  • Inconsistent or poor quality of care from nursing aides (mentioned by 2 reviewers)
  • High costs relative to perceived value (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(2)'22(4)'24(6)'26(8)

Distribution · 47 analyzed

5
33
4
5
3
1
2
4
1
4

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your activities director is highly praised; what does a typical week of programming look like, and how do you ensure these activities remain consistent?
  • 2Given the recent feedback regarding dining services, what steps are you currently taking to improve the quality and variety of the meals served?
  • 3With a 2/5 rating in health inspections, could you walk us through the specific improvements you have implemented to address those recent deficiencies?
  • 4I see your team is active in responding to family feedback online; how do you use that input to adjust the daily care provided by your nursing aides?
  • 5How does your staffing model ensure that residents receive consistent attention and care, especially during busy times of the day?
  • 6In the event of a medical emergency, what is your specific protocol for coordinating with local hospitals and keeping family members informed?

Personalized based on this facility's data


Key Review Excerpts

The common areas — a spacious outdoor patio, library, 2

Long-term resident's family · 2025★★★★★

Now they are serving sub par meals. They used to have all kinds of activities. Now they keep canceling activities because they don't have the staff.

Family member · 2024★★☆☆☆

My main complaint is the unfriendly, unhelpful aides. Fire the aides with bad attitudes, need sweet and patient

Professional caregiver · 2024★★☆☆☆
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
85%
Registered nurses for medical care
Total Nursing
4.08hrs
100%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

1

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.6%
Better than Avg
Here
9.6%
US
19.5%
FL
15.0%
St. lucie
11.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.8%
Mixed vs Avgs
Here
6.8%
US
15.5%
FL
8.7%
St. lucie
5.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Mixed vs Avgs
Here
4.4%
US
12.1%
FL
4.1%
St. lucie
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.7%
Mixed vs Avgs
Here
12.7%
US
19.4%
FL
11.5%
St. lucie
17.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.3%
FL
10.6%
St. lucie
15.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
St. lucie
99.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
79.8%
FL
94.7%
St. lucie
91.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
FL
94.8%
St. lucie
93.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
1.6%
FL
1.5%
St. lucie
3.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.3)
9 complaint-triggered

12 deficiencies over 3 years, significantly above the FL average of 7.3. 9 were complaint-triggered.

Jan 29, 2026Routine
12
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 15, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Sep 11, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Apr 1, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 20, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 4, 2024Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Port Saint Lucie

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 111 of 194

Ownership & Management

Owners

Preston, Forrest

Owner (parent company)

Key personnel

Hickman, SlyviaManaging Control - Governing BodyPreston, AaronManaging Control - Governing BodyValdez, JeffreyManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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