Life Care Center of Palm Bay
Strong Medicare quality ratings; families often praise immaculate, odor-free facility. Still worth an in-person visit.
based on 701 Google reviews
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What this means for your family
This facility is an excellent choice for those prioritizing a clean, modern environment and strong rehabilitation services. However, given the serious concerns raised by some families regarding response times and medical oversight, we strongly recommend that you visit frequently and maintain open, direct communication with the nursing supervisors to ensure your loved one's specific needs are being met.
Google Reviews
Google Reviews
701 reviews on Google“Life Care Center of Palm Bay is widely praised for its immaculate, hotel-like cleanliness and a welcoming, professional staff that many families feel provides high-quality care. While the vast majority of reviewers are highly satisfied with the facility's appearance and the dedication of the nursing and therapy teams, a small number of critical reviews highlight serious concerns regarding neglect, slow response times to patient needs, and inadequate care for patients with complex medical conditions.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate, odor-free facility
- Warm, attentive, and professional nursing staff
- Highly effective physical and occupational therapy
- Welcoming and informative admissions process
Concerns
- Neglect of basic patient hygiene and call bell response (mentioned by 2 reviewers)
- Inadequate medical oversight for complex conditions (e.g., UTIs, seizures) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 192 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given that you have a 141-resident capacity, what specific protocols do you have in place to ensure that call bells are answered promptly and hygiene needs are met consistently?
- 3For residents with complex medical needs, how does your clinical team coordinate with specialists to ensure consistent oversight and proactive care?
- 4Since your therapy department is highly regarded, how do you integrate those physical and occupational therapy sessions into a resident's daily routine?
- 5With your facility maintaining such a clean and welcoming environment, what does a typical day of social engagement look like for residents who enjoy staying active?
- 6How do you ensure that the high level of nursing attention mentioned by many families remains consistent across all shifts and throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The whole house is clean and does not have a urine smell which is absolutely wonderful will all the residents you have.”
“The therapy dept is the best around and help to restore, maintain, and improve the mobility of the residents here.”
“My father has been in the care of this facility for just short of 8 years now. I can say without reservation that the care my father has received here has been world class.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 10 deficiencies across three surveys with no complaint-triggered violations, indicating routine regulatory findings rather than family-reported concerns. The most recurring issues involve care planning delays and resident care quality, including problems with treatment delivery and mobility support. While all deficiencies show correction dates, care planning issues have persisted across multiple surveys, suggesting ongoing challenges in this area that families should discuss during visits.
Jan 9, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Apr 20, 2023Routine5
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
May 27, 2021Routine1
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Ownership & Operations
Who Operates This Facility
Life Care Center of Palm Bay
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 17 of 194 (Best)
Ownership & Management
Owners
Developers Investment Company II, INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
701 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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