Nursing HomeMedicaid Medicare 5-star

Life Care Center of Palm Bay

Strong Medicare quality ratings; public reviewers often praise immaculate, odor-free facility. Still worth an in-person visit.

175 Villa Nueva Ave, Palm Bay, FL 32907|141 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 701 Google reviews

(321) 952-1818 Directions Website

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What this means for your family

Life Care Center of Palm Bay has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: immaculate, odor-free facility and warm, attentive, and professional nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

701 public Google reviews available

Life Care Center of Palm Bay is widely praised for its immaculate, hotel-like cleanliness and a welcoming, professional staff that many families feel provides high-quality care. While the vast majority of reviewers are highly satisfied with the facility's appearance and the dedication of the nursing and therapy teams, a small number of critical reviews highlight serious concerns regarding neglect, slow response times to patient needs, and inadequate care for patients with complex medical conditions.

Quality Themes

Tap a score for details

Strengths

Immaculate, odor-free facility
Warm, attentive, and professional nursing staff
Highly effective physical and occupational therapy
Welcoming and informative admissions process

Concerns

Neglect of basic patient hygiene and call bell response (mentioned by 2 reviewers)
Inadequate medical oversight for complex conditions (e.g., UTIs, seizures) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 192 analyzed

174

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
2Given that you have a 141-resident capacity, what specific protocols do you have in place to ensure that call bells are answered promptly and hygiene needs are met consistently?
3For residents with complex medical needs, how does your clinical team coordinate with specialists to ensure consistent oversight and proactive care?
4Since your therapy department is highly regarded, how do you integrate those physical and occupational therapy sessions into a resident's daily routine?
5With your facility maintaining such a clean and welcoming environment, what does a typical day of social engagement look like for residents who enjoy staying active?
6How do you ensure that the high level of nursing attention mentioned by many families remains consistent across all shifts and throughout the week?

Personalized based on this facility's data

Key Review Excerpts

“The whole house is clean and does not have a urine smell which is absolutely wonderful will all the residents you have.”

Long-term resident's family · 2026★★★★★

“The therapy dept is the best around and help to restore, maintain, and improve the mobility of the residents here.”

Visitor/Community member · 2025★★★★★

“My father has been in the care of this facility for just short of 8 years now. I can say without reservation that the care my father has received here has been world class.”

Long-term resident's family · 2025★★★★★

Source: 192 Google reviews in the current analysis set; Google reports 701 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.93hrs

Registered nurses for medical care

Total Nursing

3.80hrs

93%

All nurses + aides combined

Staff Turnover

28%

Lower is better (< 30% = good)

RN Turnover

43%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility4.3%

Better than Avg

Here

4.3%

19.5%

14.4%

Brevard

11.5%

Residents on antipsychotic medication

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

15.4%

8.6%

Brevard

6.3%

Residents with depression symptoms

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

12.8%

4.6%

Brevard

5.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility13.1%

Mixed vs Avgs

Here

13.1%

14.1%

9.5%

Brevard

6.4%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

98.2%

Brevard

99.5%

Residents who lost too much weight

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

5.2%

5.5%

Brevard

4.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

79.8%

94.7%

Brevard

97.0%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.9%

Better than Avg

Here

98.9%

82.0%

95.2%

Brevard

96.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.1%

Better than Avg

Here

0.1%

1.6%

1.5%

Brevard

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 2 · well below FL avg (7.3)

$51,600 in fines

This facility has 10 deficiencies across three surveys with no complaint-triggered violations, indicating routine regulatory findings rather than family-reported concerns. The most recurring issues involve care planning delays and resident care quality, including problems with treatment delivery and mobility support. While all deficiencies show correction dates, care planning issues have persisted across multiple surveys, suggesting ongoing challenges in this area that families should discuss during visits.

Jan 9, 2025Routine4 findings

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Apr 20, 2023Routine5 findings

0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

May 27, 2021Routine1 finding

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Palm Bay

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 1 of 194 (Highest rating)

Ownership & Management

Owners

Developers Investment Company II, INC

Owner · Organization

Preston, Forrest

Owner (parent company)

Key personnel

Hutchinson, EllenManaging Control - Governing BodyPreston, AaronManaging Control - Governing BodyTarbet, WillardManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(321) 952-1818

lcca.com

175 Villa Nueva Ave

Palm Bay, FL 32907

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

701 reviews from families & visitors

Official Website

Visit lcca.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.