Life Care Center of New Port Richey
Strong Medicare quality ratings; families often praise clean, bright, and well-maintained facility. Still worth an in-person visit.
based on 388 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and effective rehabilitation programs, making it a strong choice for recovery. However, because some families noted slower response times on weekends, we recommend asking the administration specifically about their weekend staffing ratios and how they handle call-bell response times during off-hours.
Google Reviews
Google Reviews
388 reviews on Google“Life Care Center of New Port Richey is widely praised for its clean, bright, and well-maintained facility, with many reviewers comparing the atmosphere to a hotel. Families frequently highlight the compassionate nursing staff and effective rehabilitation services, though a small subset of reviewers reports concerns regarding weekend staffing levels, slow response times, and occasional lapses in patient care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, bright, and well-maintained facility
- Attentive and compassionate nursing/CNA staff
- Effective physical and occupational therapy programs
- Welcoming and professional administrative team
Concerns
- Reduced staffing levels and slow response times on weekends (mentioned by 3 reviewers)
- Inconsistent quality of care and communication from nursing staff (mentioned by 3 reviewers)
- Issues with food quality or dietary accommodations (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 200 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the facility having a 2/5 health inspection rating, what specific steps are you currently taking to address those areas and ensure consistent quality of care?
- 3We understand that weekends can sometimes be busier; what is your plan for maintaining consistent staffing levels and response times during those shifts?
- 4Since some families have mentioned challenges with dietary accommodations, could you walk us through how you handle specific nutritional needs or meal preferences for residents?
- 5Given the positive reputation of your therapy programs, how do you integrate those services into the daily routine to keep residents engaged and active?
- 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The building is clean and all the staff is openly polite and welcoming. All clinical staff are supportive and attentive, quick to respond and so such respect for her.”
“The kindness and skills of the nursing, CNA and physical therapy staff made for a rapid improvement. I came here unable to do anything for myself and I am leaving able to do a lot for myself and walking out of here using a walker.”
“The nurses and staff are incredibly attentive and compassionate. They treat her with dignity and make her feel like part of a family. The activity department goes above and beyond.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of New Port Richey shows concerning patterns with families filing complaints that led to deficiencies. The facility repeatedly struggles with medication management, resident assessment and care planning, and medication error rates across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the recurring issues with medication safety and care planning suggest ongoing quality control challenges families should carefully consider.
Mar 5, 2025Routine11
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Mar 5, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Feb 21, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 19, 2023Routine8
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jul 15, 2021Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Life Care Center of New Port Richey
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 110 of 194
Ownership & Management
Owners
Developers Investment Company II, INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
388 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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