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Nursing HomeMedicaid

Life Care Center of New Port Richey

Strong Medicare quality ratings; families often praise clean, bright, and well-maintained facility. Still worth an in-person visit.

7400 Trouble Creek Road, New Port Richey, FL 34653113 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 388 Google reviews

5
4
3
2
1
Life Care Center of New Port Richey Nursing Home in New Port Richey, FL — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and effective rehabilitation programs, making it a strong choice for recovery. However, because some families noted slower response times on weekends, we recommend asking the administration specifically about their weekend staffing ratios and how they handle call-bell response times during off-hours.

Google Reviews

Google Reviews

388 reviews on Google
Life Care Center of New Port Richey is widely praised for its clean, bright, and well-maintained facility, with many reviewers comparing the atmosphere to a hotel. Families frequently highlight the compassionate nursing staff and effective rehabilitation services, though a small subset of reviewers reports concerns regarding weekend staffing levels, slow response times, and occasional lapses in patient care.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean9.0Activities8.0Meds5.0MemoryN/AComms7.0ValueN/A

Strengths

  • Clean, bright, and well-maintained facility
  • Attentive and compassionate nursing/CNA staff
  • Effective physical and occupational therapy programs
  • Welcoming and professional administrative team

Concerns

  • Reduced staffing levels and slow response times on weekends (mentioned by 3 reviewers)
  • Inconsistent quality of care and communication from nursing staff (mentioned by 3 reviewers)
  • Issues with food quality or dietary accommodations (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.82025(110)4.92026(90)

Distribution · 200 analyzed

5
188
4
4
3
0
2
2
1
6
10 reviews posted between Jun 7, 2026Jun 13, 2026 · 9 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2With the facility having a 2/5 health inspection rating, what specific steps are you currently taking to address those areas and ensure consistent quality of care?
  • 3We understand that weekends can sometimes be busier; what is your plan for maintaining consistent staffing levels and response times during those shifts?
  • 4Since some families have mentioned challenges with dietary accommodations, could you walk us through how you handle specific nutritional needs or meal preferences for residents?
  • 5Given the positive reputation of your therapy programs, how do you integrate those services into the daily routine to keep residents engaged and active?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The building is clean and all the staff is openly polite and welcoming. All clinical staff are supportive and attentive, quick to respond and so such respect for her.

Long-term resident's family · 2026★★★★★

The kindness and skills of the nursing, CNA and physical therapy staff made for a rapid improvement. I came here unable to do anything for myself and I am leaving able to do a lot for myself and walking out of here using a walker.

Rehab patient · 2025★★★★★

The nurses and staff are incredibly attentive and compassionate. They treat her with dignity and make her feel like part of a family. The activity department goes above and beyond.

Long-term resident's family · 2025★★★★★
Source: 388 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.85hrs
OK
Registered nurses for medical care
Total Nursing
3.97hrs
97%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
15.5%
FL
8.7%
Pasco
8.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
14.4%
FL
9.1%
Pasco
11.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
FL
4.1%
Pasco
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
19.4%
FL
11.5%
Pasco
16.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.3%
FL
10.6%
Pasco
14.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Pasco
98.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
79.8%
FL
94.7%
Pasco
95.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
FL
94.8%
Pasco
96.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
FL
1.5%
Pasco
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.3)
3 complaint-triggered

Life Care Center of New Port Richey shows concerning patterns with families filing complaints that led to deficiencies. The facility repeatedly struggles with medication management, resident assessment and care planning, and medication error rates across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the recurring issues with medication safety and care planning suggest ongoing quality control challenges families should carefully consider.

Mar 5, 2025Routine
11
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Mar 5, 2025Complaint
1
0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Feb 21, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Apr 19, 2023Routine
8
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jul 15, 2021Routine
8
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of New Port Richey

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 110 of 194

Ownership & Management

Owners

Developers Investment Company II, INC

Owner · Organization

Preston, Forrest

Owner (parent company)

Key personnel

Blank, WendyManaging Control - Governing BodyEdmister, LeeManaging Control - Governing BodyPreston, AaronManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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