Southern Pines Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews

Watch Southern Pines Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (15 vs median 6.0)
- High staff turnover (51%)
- High RN turnover (64%)
Bottom 25% in FL · Below recommended RN staffing · Below chain average · $15,592 in fines
What this means for your family
While the activities department and certain individual staff members receive high praise for their dedication, the facility has a recurring pattern of serious neglect, including slow response times and hygiene issues. If you consider this facility, perform unannounced visits during weekends and evenings to verify staffing levels and cleanliness, and ensure you have a clear plan for monitoring your loved one's medication and hygiene.
Google Reviews
Google Reviews
128 reviews on Google“Southern Pines Nursing Center receives highly polarized feedback, with many reviewers praising the activities department and specific staff members while others report severe neglect and hygiene issues. Families frequently express concern over slow response times, poor cleanliness, and inadequate basic care for residents. While some patients report successful rehabilitation, the recurring reports of residents being left in soiled conditions or experiencing medication errors are significant red flags.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and energetic activities department
- Dedicated and compassionate individual nursing assistants
- Effective physical therapy outcomes for some patients
- Welcoming atmosphere during daytime visits
Concerns
- Slow or non-responsive call light/staff assistance (mentioned by 7 reviewers)
- Poor hygiene, soiled linens, and lack of bathing (mentioned by 9 reviewers)
- Medication management errors or missed doses (mentioned by 5 reviewers)
- Unappetizing or poor quality food (mentioned by 3 reviewers)
- Theft of personal belongings or medical equipment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the activity department is highly praised; what are some of the most popular social programs or events residents are participating in right now?
- 2With the current staffing levels, what is the facility's protocol for ensuring call lights are answered promptly and residents' immediate needs are met?
- 3Can you walk me through the daily routine for laundry and housekeeping to ensure residents' rooms and linens remain clean and fresh?
- 4What specific safeguards and double-check systems are in place to ensure medication is administered accurately and on time for every resident?
- 5I understand that maintaining personal belongings is important; what measures do you have in place to secure residents' items and equipment?
- 6How does the kitchen team gather resident feedback to ensure meals are both nutritious and enjoyable for those with specific dietary preferences?
Personalized based on this facility's data
Key Review Excerpts
“My mother was brought to this facility for Rehab on a Saturday at 3:30 A.M. When I arrived at 8 a.m. she was on the edge of the bed. I was informed that there was no physical therapy on the weekends and no railing could be put on bed with them.”
“My mother received horrible care at this facility. She was there for rehab after having a hip replacement. She fell twice and after the second fall she was taken to the hospital because she hit her head. My father was NOT notified!”
“I choose to live there long term because the staff is welcoming especially Jessica the Social Worker and Ms. Dawn (cna) and the residence treat you like family. It is my home away from home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint patterns, with families filing reports that triggered serious deficiencies including abuse protection failures, medication errors, and nursing competency issues in 2023, plus additional complaints in 2025 regarding resident rights and infection control. Recurring problems across surveys involve medication management, care planning, and infection control, though most deficiencies show correction dates, suggesting the facility addresses identified issues when cited by inspectors.
Jun 11, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 19, 2023Routine11
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 3, 2021Routine9
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jan 10, 2020Routine15
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Southern Pines Nursing Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 44 of 54
Ownership & Management
Owners
Southern Pines Nursing Member LLC
Owner · Organization
Flnho Capital Group LLC
Owner (parent company) · Organization
Tampa 2 Opco Partners LLC
Owner (parent company) · Organization
Zbl-18 LLC
Owner (parent company) · Organization
Fischel, Mayer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit southernpinesrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Heather Hill Healthcare Center
< 1 miNursing Home · New Port Richey, FL
Madison Pointe Care Center
< 1 miNursing Home · New Port Richey, FL
Nursing & Rehabilitation Center of New Port Richey
1.3 miNursing Home · New Port Richey, FL
Life Care Center of New Port Richey
1.8 miNursing Home · New Port Richey, FL
Best Care Senior Living at Port Richey LLC
1.9 miAssisted Living · Port Richey, FL
Home Bridge Senior Living
2.1 miAssisted Living · New Port Richey, FL