Life Care Center of Greeneville
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 111 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehab programs, making it an excellent choice for short-term recovery. However, families should be aware of potential issues with room crowding and occasional staffing shortages; we recommend touring the specific room your loved one will occupy and asking about the current nurse-to-patient ratio.
Google Reviews
Google Reviews
111 reviews on Google“Life Care Center of Greeneville is widely praised for its high-quality rehabilitation services, with many families reporting successful recoveries and positive outcomes for their loved ones. While the facility is frequently commended for its cleanliness and friendly staff, some reviewers have raised concerns regarding staffing levels, overcrowding in rooms, and occasional communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Friendly and attentive nursing staff
- Compassionate care for long-term residents
Concerns
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Overcrowded rooms and lack of privacy (mentioned by 3 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through reviews; how do you typically share important updates or changes with families?
- 2We have heard great things about the physical and occupational therapy programs here; can you tell us more about how those therapies are integrated into a resident's daily routine?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule?
- 4With the facility being quite large, how do you ensure that staff can respond quickly to call lights or resident needs during busy shifts?
- 5How do you manage resident privacy and personal space within the resident rooms?
- 6What kind of daily social activities or outings are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The Rehab Dept is phenomenal in getting a resident back to their potential self prior to coming to Life Care. They look at every aspect of the resident's care and/or needs for rehab.”
“My Grandfather was sent to this facility after major back surgery he was put in a private room very clean very modern the physical therapy department is very due diligent the staff is accommodating and work very hard to tend to residents needs in timely manner besides being short staffed at times he was very well taken care of”
“Seriously under staffed, resident needs are cared for only intermittently and the food for the most part is unappetizing. On the other hand the physical and occupational therapy departments are very good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with recurring issues in resident assessment and care planning, safety supervision, and fire safety systems. The facility shows persistent problems with maintaining proper care plans and ensuring accident-free environments across multiple surveys from 2020 to 2025, though all deficiencies have correction dates. Four complaint-triggered deficiencies involved resident rights violations and abuse protections, indicating serious family concerns that required investigation.
Jun 25, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
May 1, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
May 1, 2024Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Feb 12, 2020Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Life Care Center of Greeneville
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 100 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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