See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Laughlin Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

801 E Mckee St, Greeneville, TN 3774390 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 35 Google reviews

5
4
3
2
1
Laughlin Health Care Center Nursing Home in Greeneville, TN — Street View
Street View

Watch Laughlin Health Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (14 vs median 5.0)

Below average in TN · Meets national RN staffing standard · Above recommended total nurse staffing · $9,770 in fines

Source: Medicare data

What this means for your family

While many families report a clean environment and friendly staff, there are recurring, serious concerns regarding responsiveness to call buttons and medication management. If you choose this facility, it is critical that you or a family member are present frequently to monitor care, especially regarding medication administration and basic hygiene needs.

Google Reviews

Google Reviews

35 reviews on Google
Laughlin Health Care Center receives a high volume of positive reviews praising the facility's cleanliness and the friendliness of the staff. However, there are serious, recurring reports of neglect, including ignored call buttons, poor medication management, and inadequate nutrition for residents requiring specialized care. Families should be aware of a significant disparity between the general positive feedback and the critical experiences reported regarding patient safety and responsiveness.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms7.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and approachable staff
  • Effective post-surgery rehab support
  • Helpful communication with families

Concerns

  • Slow or ignored response to call buttons (mentioned by 3 reviewers)
  • Inadequate medication management and administration (mentioned by 2 reviewers)
  • Poor nutritional quality and lack of specialized dietary support (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(1)4.52025(26)4.62026(10)

Distribution · 37 analyzed

5
32
4
1
3
0
2
0
1
4

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into your daily care plans for residents?
  • 2With your high staffing rating, how do you ensure that call buttons are answered promptly and that residents' needs are met in a timely manner?
  • 3Could you walk me through your current process for medication management to ensure accuracy and consistency for residents?
  • 4I understand that nutrition is a key part of health; what steps are you taking to improve the quality of meals and accommodate specialized dietary needs?
  • 5Given the recent focus on facility improvements, what specific protocols have been put in place to address the health inspection findings and ensure a higher standard of care?
  • 6What does a typical social calendar look like here, and how do you encourage residents to participate in daily activities?

Personalized based on this facility's data


Key Review Excerpts

The care Laughlin Healthcare gave our Dad (Michael Brown) was wonderful! They were good with keeping his spirits up as he always liked to joke around. They allowed him to have personal items to help him feel at home.

Long-term resident's family · 2026★★★★★

My dad had a short stay here for some recovery and he was treated very well and the staff was very helpful in assisting my sister and I with figuring out what our next steps should be.

Rehab patient's family · 2025★★★★

My grandfather was a resident there and ended up with a UTI and hospitalized almost septic, upon his return we found out they had not given him his meds in 3 days claiming he couldnt swallow them but made not attempts to change the way the meds were given.

Long-term resident's family · 2025☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
94%
Registered nurses for medical care
Total Nursing
3.59hrs
88%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TN
12.9%
Greene
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
TN
89.5%
Greene
87.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.7%
Mixed vs Avgs
Here
29.7%
US
19.5%
TN
31.9%
Greene
26.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
19.4%
TN
20.1%
Greene
18.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TN
94.5%
Greene
95.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
15.5%
TN
16.9%
Greene
17.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
TN
79.8%
Greene
71.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.8%
Better than Avg
Here
91.8%
US
81.8%
TN
79.4%
Greene
76.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TN
1.6%
Greene
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
3penalties
Well above state avg (5.9)
2 complaint-triggered
$9,770 in fines

Families filed complaints that triggered a 2023 survey revealing significant deficiencies in care planning, safety supervision, and resident rights, though the facility has corrected these issues. The facility shows recurring problems with care planning and assessment, fire safety systems, and infection control across multiple surveys from 2018 to 2023. While all deficiencies have correction dates, the pattern suggests ongoing operational challenges that families should discuss during visits.

Oct 5, 2023Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Oct 5, 2023Complaint
2
0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 8, 2020Routine
6
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Dec 19, 2018Routine
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Federal Penalties

Fine

Oct 5, 2023

$4,885

Fine

Oct 5, 2023

$4,885

Payment Denial

Oct 5, 2023

21-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Laughlin Health Care Center

Organization Type

government

Chain Affiliation

Chain Name

Ahava Healthcare

Chain Size

16 facilities nationwide

Chain avg rating: 2.5/5 · Rank 11 of 15

Ownership & Management

Owners

Laughlin Operations Group Holdco LLC

Owner · Organization

100%

Niederman, Anshel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Laughlin Realty Group LLC5% or Greater Mortgage InterestNiederman, AnshelManaging Control - Governing BodyAhava Hc LLCManagerLaidlaw, LisaManagerNiederman, AnshelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call