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Nursing HomeMedicaid Investigative

Life Care Center of Elkhorn

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

20275 Hopper Street, Elkhorn · Elkhorn, NE 68022135 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 133 Google reviews

5
4
3
2
1
Life Care Center of Elkhorn Nursing Home in Elkhorn, NE — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (19 vs median 5)

Below average in NE · Below recommended RN staffing · Below chain average

Source: Medicare data

What this means for your family

This facility has a proven track record for successful post-surgical rehabilitation, with many families highlighting the effectiveness of the therapy team. However, the facility struggles with significant inconsistencies in daily care, particularly regarding hygiene and responsiveness to call lights. Before choosing this facility, we strongly recommend visiting during off-hours or weekends to observe staffing levels and asking management specifically how they handle hygiene and call-light response times.

Google Reviews

Google Reviews

133 reviews on Google
Life Care Center of Elkhorn receives polarized feedback, with many families praising the rehabilitation therapy team for helping loved ones regain independence, while others report severe concerns regarding basic care standards. While some visitors describe a clean, friendly environment, multiple reviewers have documented distressing issues including long wait times for call lights, poor hygiene, and inconsistent communication from staff. Families considering this facility should weigh the strong clinical rehab outcomes against the recurring reports of staffing shortages and cleanliness issues.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0Activities6.0Meds2.0Memory2.0Comms4.0Value3.0

Strengths

  • Highly effective physical and occupational therapy teams
  • Compassionate and attentive individual staff members
  • Strong support from social work and administrative staff
  • Successful outcomes for short-term rehabilitation patients

Concerns

  • Significant delays in responding to call lights (mentioned by 7 reviewers)
  • Poor facility cleanliness and hygiene (soiled linens, urine odors) (mentioned by 8 reviewers)
  • Inconsistent or poor quality of food service (mentioned by 5 reviewers)
  • Staffing shortages leading to neglect of basic needs (mentioned by 6 reviewers)
  • Loss of personal belongings and clothing (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(8)'22(5)'24(14)'26(22)

Distribution · 112 analyzed

5
68
4
14
3
2
2
0
1
28

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to online feedback; how do you use that family input to make tangible improvements to the daily resident experience?
  • 2Given the recent focus on facility maintenance, what is your current protocol for ensuring rooms and common areas remain clean and odor-free throughout the day?
  • 3With the high volume of short-term rehabilitation patients you serve, how do you ensure that long-term residents still receive consistent, timely attention when they use their call lights?
  • 4Many families have praised your physical and occupational therapy teams; how do you integrate those successful rehabilitation outcomes into the daily routines of residents who are here long-term?
  • 5Can you walk me through how your team manages medication administration and ensures accuracy, especially during shift changes or busy periods?
  • 6What steps are you taking to improve the variety and quality of the dining experience to ensure residents are getting nutritious and enjoyable meals?

Personalized based on this facility's data


Key Review Excerpts

My sister has been in rehab there for a month and is being discharged this week. I've been very impressed with the staff and how organized and caring they are. She has received the PT she needed to live independently again after recovering from a serious illness.

Rehab patient's family · 2026★★★★

They are extremely understaffed and provide poor care for their residents. My father routinely would wait more than 2 hours for call lights to be answered. The smell of urine is very strong.

Long-term resident's family · 2018☆☆☆☆

My mom has been a resident there now for about 1.5 years. On the negative side, the floors in the patient rooms and hallway are disgustingly dirty. Her wheelchair and bed are constantly breaking.

Long-term resident's family · 2025★★★★
Source: 133 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
82%
Registered nurses for medical care
Total Nursing
3.77hrs
92%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility61.6%
Worse than Avg
Here
61.6%
US
93.4%
NE
92.9%
Douglas
92.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Worse than Avg
Here
81.0%
US
95.5%
NE
96.1%
Douglas
93.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.3%
NE
19.1%
Douglas
18.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
14.4%
NE
19.5%
Douglas
15.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
12.1%
NE
4.3%
Douglas
9.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
19.4%
NE
26.3%
Douglas
24.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
79.8%
NE
75.9%
Douglas
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.6%
Worse than Avg
Here
50.6%
US
81.8%
NE
80.5%
Douglas
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
1.6%
NE
2.3%
Douglas
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
3penalties
Well above state avg (6.7)
10 complaint-triggered

Life Care Center of Elkhorn shows concerning patterns with 10 complaint-triggered deficiencies where families reported problems directly to authorities. The facility repeatedly struggles with infection control, safety hazards, and medication management across multiple surveys. Issues with reporting incidents to families and abuse prevention protocols persist from 2023 through 2025, suggesting ongoing systemic problems despite reported corrections.

Dec 8, 2025Routine
15
0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0922Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 8, 2025Complaint
5
0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0923Potential for harm · PatternCorrected

Environmental Deficiencies

Have enough outside ventilation via a window or mechanical ventilation, or both.

0572Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 6, 2025Complaint
3
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 13, 2024Complaint
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 13, 2024Routine
17
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jul 14, 2023Routine
14
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Nov 6, 2025

$40,610

Payment Denial

Nov 6, 2025

30-day denial

Payment Denial

Dec 11, 2024

11-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Elkhorn

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 157 of 194

Ownership & Management

Owners

Fund I Investments Limited Partnership

Owner · Organization

96%

Developers Investment Company INC

Owner (parent company) · Organization

Key personnel

Cox, TammyManaging Control - Governing BodyEklund, AmberManaging Control - Governing BodyRodman, JaredManaging Control - Governing BodyCross, CindyOfficer / DirectorFletcher, ToddOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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