Life Care Center of Aurora
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 225 Google reviews

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What this means for your family
This facility is frequently praised for its clean environment and compassionate end-of-life care, making it a strong option for those needs. However, families should be aware of consistent reports regarding slow call-light responses and hygiene issues; we recommend visiting during off-hours and asking specifically about staffing ratios on weekends.
Google Reviews
Google Reviews
225 reviews on Google“Life Care Center of Aurora receives a high volume of positive feedback, with many families praising the facility's cleanliness, professional administrative staff, and compassionate care during end-of-life transitions. However, there is a persistent pattern of negative reports regarding understaffing, specifically concerning slow response times to call lights, hygiene issues, and occasional neglect in basic daily care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate end-of-life care
- Professional and helpful administrative staff
- Effective physical and occupational therapy
Concerns
- Slow response to call lights and requests for assistance (mentioned by 8 reviewers)
- Hygiene and sanitation issues (soiled linens, odors) (mentioned by 5 reviewers)
- Inconsistent staffing levels leading to neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current health inspection ratings, what specific steps is the facility taking to improve sanitation protocols and ensure rooms are consistently fresh and clean?
- 3I understand that call light response times can be a challenge in busy facilities; what is your current process for ensuring residents receive timely assistance when they need help?
- 4Given the feedback regarding staffing consistency, how do you ensure that residents receive reliable, attentive care during shift changes and weekends?
- 5Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged and social?
- 6How does your clinical team handle medical emergencies or sudden changes in a resident's health status, and at what point is the family typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The staff was competent and vary caring. PT and OT were excellent. The administrative staff was very helpful. Case management was exceptional.”
“The staff went above and beyond to make him as comfortable as possible. The staff are amazing and genuinely care for the residents.”
“My mom could not walk on her own and needed help with her day to day activities. Once my mom was going to the bathroom and the staff left her on the toilet after she was done for about 30 minutes because they were “busy”.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Aurora has significant recurring issues with facility safety and fire systems, accident prevention, and care planning that persist across multiple surveys from 2021-2024. Three families filed formal complaints about emergency care response and discharge planning problems. While all deficiencies show correction dates, the pattern of repeated safety violations and ongoing complaints about care quality suggests systemic challenges that warrant careful consideration before placement.
Feb 27, 2024Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Oct 9, 2023Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 4, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Dec 1, 2022Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 5, 2021Routine19
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Federal Penalties
Fine
Feb 27, 2024
$33,222
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Dec 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 24, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 29, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 29, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 15, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 04/08/2024 and 04/14/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Apr 8, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 04/01/2024 and 04/07/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Mar 13, 2024Routine
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1. Smoke Detector Sensitivity Report states there were multiple failures.NFPA 101 19.3.4.1 to comply with section 9.6. Section 9.6.1.3, fire alarm system testing and maintenance to comply with NFPA 72. NFPA 72 14.4.5.3.4; to ensure that each smoke detector or smoke alarm is within its listed and marked sensitivity range, it shall be tested using any of the following methods:(1) Calibrated test method(2) Manufacturer' s calibrated sensitivity test instrument(3) Listed control equipment arranged for the purpose.. Based on observation and record review during the survey, it was determined that the facility failed to maintain the kitchen cooking appliance locations in accordance with National Fire Protection Association (NFPA) Standard 96. This was evidenced by the following:1. Kitchen Hood nozzle placement has improper coverage for cooking appliances.NFPA 96, Section 12.1.2.3 The fire-extinguishing system shall not require reevaluation where the cooking appliances are moved for the purposes of maintenance and cleaning, provided the appliances are returned to approved design location prior to cooking operations.NFPA 96, Section 12.1.2.3.1: An approved method shall be provided that will ens.. Based on observation and staff interview, it was determined that the facility failed to maintain smoke dampers in accordance with Life Safety Code Section NFPA 1051. 4 Year Fire Damper Testing report was not provided.NFPA 105, 6.5.1 Smoke dampers for dedicated and non-dedicated smoke control systems shall be inspected and tested in accordance with NFPA 92A, Standard for Smoke-Control Systems Utilizing Barriers and Pressure Differences.6.5.2* Each damper shall be tested and inspected one year after installation. The test and inspection frequency shall then be every 4 years, except in hospitals, where the frequency shallbe every 6 years.6.5.3 Care shall be exercised that all t.. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 1011. Fire Sprinkler Annual Inspection report stated deficiencies of loaded sprinkler heads and painted escutcheon plates.2. Escutcheon plates are hanging down in the dining room area and throughout the facility.NFPA 101, Section 19.3.5.1 Buildings containing nursing homes shall be protected throughout by an approved, supervised automatic sprinkler system in accordance with Section 9.7, unless otherwise permitted by 19.3.5.5.NFPA 25, Section 5.2.1.1.2 Any sprinkler that shows signs of.. During the survey, it was determined that the facility failed to meet the oxygen safety requirements in accordance with NFPA 101 (2012) and NFPA 99 (2012). This was evidenced by:1. Oxygen rooms on the first floor and second floor have holes in the drywall, leaving the oxygen rooms unprotected and they do not meet the 1-hour fire resistance rating.NFPA 99 11.3.1* Storage for nonflammable gases equal to or greater than 85 m3 (3000 ft3) at STP shall comply with 5.1.3.3.2 and 5.1.3.3.3. 5.1.3.3.2 * Design and Construction.Locations for central supply systems and the storage of positive-pressure gases shall meet the following requirements:(1) They shall be constructed with access to move c.. INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is one story, Type II (000), construction. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression systems and is classified as Fully Sprinklered. The facility was constructed in 1994 and is license for 166 beds. This re-certification survey conducted on March 13, 2024 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existin..
Ownership & Operations
Who Operates This Facility
Life Care Center of Aurora
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 72 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
225 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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