Liberty Pointe Rehabilitation and Healthcare Ctr
Strong Medicare quality ratings; families often praise highly regarded physical and occupational therapy teams. Still worth an in-person visit.
based on 260 Google reviews
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What this means for your family
This facility has a strong reputation for physical therapy and some highly dedicated nursing staff, but it suffers from significant consistency issues. Families should conduct an unannounced visit to check for cleanliness and observe staff response times, and specifically ask management how they handle communication and meal quality concerns.
Google Reviews
Google Reviews
260 reviews on Google“Liberty Pointe Rehabilitation and Healthcare Center receives highly polarized reviews, with many families praising the dedicated nursing and therapy staff, while others report severe concerns regarding hygiene, neglect, and poor communication. While some visitors describe the facility as clean and welcoming, multiple critical reviews highlight issues with unhygienic conditions, slow response times to call bells, and unprofessional staff behavior. Families considering this facility should be aware of these significant inconsistencies in the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded physical and occupational therapy teams
- Attentive and compassionate nursing staff on specific units
- Convenient on-site dialysis services
- Responsive guest services and social work staff
Concerns
- Unsanitary conditions and strong odors (mentioned by 7 reviewers)
- Slow or non-existent response to call bells and patient needs (mentioned by 6 reviewers)
- Poor quality, cold, or repetitive food (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 213 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
- 2Given the facility's size, what specific protocols are in place to ensure residents receive timely assistance when they use their call bells?
- 3Many families have praised your physical and occupational therapy teams; how do you integrate these services into a resident's daily routine to ensure they stay active?
- 4I understand that on-site dialysis is a key service here, but could you walk me through how you maintain high standards of cleanliness and odor control throughout the building?
- 5What steps is the kitchen team taking to improve the variety and quality of meal options to ensure residents are satisfied with their dining experience?
- 6With three recent state violations, what specific changes or staff training programs have been implemented to address those areas and improve the overall care environment?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were not only attentive and professional, but they also showed a genuine warmth that made all the difference in her recovery. They treated her like family—always patient, encouraging, and quick to respond to her needs.”
“The Nursing staff, physical therapy and occupational therapy are outstanding and caring for patient . The Food is absolutely terrible. Theres no selection every patient gets the same meal. It comes up late and cold everyday breakfast lunch and dinner.”
“The last straw for me was when his BP was tanking and I asked a nurse for some fluids to help raise it. She was chatting with another worker and was irritated by my interruption.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent fire safety and building deficiency patterns, with smoke barriers, exit safety, and food safety issues recurring across multiple surveys from 2023 to 2024. Families have filed complaints that led to findings related to pain management, treatment care, and food temperature problems. While the facility has correction dates for all deficiencies, the repeated fire safety violations and complaint-driven findings about basic care raise concerns about sustained compliance and resident safety.
Jan 16, 2026Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet other general requirements.
Dec 12, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jul 8, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 18, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 22, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Dec 21, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Liberty Pointe Rehabilitation and Healthcare Ctr
for profit
Chain Affiliation
Prestige Healthcare Administrative Services
15 facilities nationwide
Chain avg rating: 3.4/5 · Rank 11 of 15
Ownership & Management
Owners
Liberty Pointe LLC
Owner · Organization
Clyde II LLC
Owner (parent company) · Organization
Pa Noble Parentco LLC
Owner (parent company) · Organization
Star Pa I Holdings LLC
Owner (parent company) · Organization
Stern, Moshe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
260 reviews from families & visitors
Official Website
Visit libertypointerhc.com
Medicare data downloads
Original nursing home datasets
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