Liberty Heights
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.
based on 86 Google reviews
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What this means for your family
Liberty Heights offers a beautiful campus and strong rehabilitation services, making it a popular choice for many. However, families should be vigilant regarding response times for assistance and should specifically ask about current staffing ratios in the wing where their loved one will reside to ensure safety.
Google Reviews
Google Reviews
86 reviews on Google“Liberty Heights offers a continuum of care that many residents and their families find welcoming, with particular praise for the physical layout and the friendliness of the staff. However, the facility faces significant criticism regarding inconsistent care quality, slow response times for assistance, and declining food standards. Families should be aware that while many have positive experiences, there are recurring reports of staffing challenges and communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- Comprehensive continuum of care on-site
- Friendly and engaging resident community
- Strong rehabilitation and recovery outcomes
Concerns
- Slow response times for call buttons and assistance (mentioned by 3 reviewers)
- Declining food quality and dining experience (mentioned by 4 reviewers)
- High staff turnover and inconsistent care quality (mentioned by 4 reviewers)
- Poor communication and unprofessional staff interactions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very active community; could you walk me through what a typical day looks like for residents in terms of social activities and engagement?
- 2With the current staffing levels being a strong point for the facility, how do you ensure that response times for resident call buttons remain consistent throughout all shifts?
- 3I appreciate that you are active in responding to feedback online; how do you incorporate that family input into improving the quality of the dining experience and food service?
- 4Given the recent health inspection findings, what specific steps is the leadership team taking to address those areas and improve the overall care delivery process?
- 5How do you manage communication with families regarding changes in a resident's health status or daily care needs to ensure we are always kept in the loop?
- 6Could you explain the process for medication management and how you ensure consistency in care, especially when there are shifts in staffing?
Personalized based on this facility's data
Key Review Excerpts
“My grandma in law is in this facility right now and spent 15 minutes on the floor after a fall waiting for help! Most times the call button is pressed it takes 20 minutes for someone to come see her.”
“The BLUF-BOTTOM LINE UPFRONT- is Liberty Heights performed a historical unprecedented act that saved my life from a septic toxic infection that permeated my body and spine.”
“The downside is the maintenance department. Almost impossible to get work orders taken care of. All other on staff are excellent and the waitresses are so friendly and accommodating.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Liberty Heights has a concerning pattern of recurring deficiencies across multiple areas, with one recent complaint filed by families. Fire safety systems, electrical systems, and care quality are the most persistent problem areas, with identical violations repeating across surveys from 2019 to 2025, suggesting ongoing maintenance and oversight challenges. While the facility has correction plans for all identified issues, the repeated nature of safety violations warrants careful consideration during your visit.
Jan 7, 2026Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jul 16, 2025Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 13, 2023Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Dec 19, 2019Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 7, 2026
$39,035
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Mar 11, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 03/04/2024 and 03/10/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Feb 6, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 01/29/2024 and 02/04/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Feb 6, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Liberty Heights
for profit
Chain Affiliation
Senior Lifestyle
2 facilities nationwide
Chain avg rating: 3.5/5 · Rank 2 of 2 (Worst)
Ownership & Management
Owners
Ccrc Ops Mb1-T LLC
Owner · Organization
Blackrock, INC.
Owner (parent company) · Organization
J.p. Morgan Investment Management, INC.
Owner (parent company) · Organization
State Street Corporation
Owner (parent company) · Organization
Ventas Ms, LLC
Owner (parent company) · Organization
Ventas Ssl, INC.
Owner (parent company) · Organization
Ventas, INC.
Owner (parent company) · Organization
Vtr Shi Trs, LLC
Owner (parent company) · Organization
Vtr Shi Venture, LLC
Owner (parent company) · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit seniorlifestyle.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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