Liberty Healthcare Services of Golden Years Nursin
Strong Medicare quality ratings; families often praise compassionate nursing staff. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
While some families report positive experiences with individual staff members, the recent reports of facility neglect and lack of promised rehabilitation services are concerning. We strongly recommend conducting an unannounced tour to personally inspect the cleanliness of the rooms and verifying exactly what services are included in your contract before admission.
Google Reviews
Google Reviews
13 reviews on Google“Liberty Healthcare Services of Golden Years Nursing presents a stark divide in experiences, with some families praising the compassionate, attentive staff, while others report significant neglect and unprofessionalism. Recent reviews highlight serious concerns regarding facility cleanliness, maintenance issues, and a lack of promised rehabilitation services.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Responsive office management
- Personalized resident care
Concerns
- Poor facility cleanliness and odors (mentioned by 3 reviewers)
- Unprofessional staff and poor communication (mentioned by 2 reviewers)
- Lack of promised rehabilitation services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily care routines?
- 2Given the current staffing levels, what specific systems do you have in place to ensure residents receive timely attention and consistent communication with their families?
- 3We’ve heard great things about your compassionate nursing staff, but we are interested in your current strategy for maintaining a fresh and clean environment throughout the facility.
- 4Could you walk us through the specific rehabilitation services available on-site to ensure my loved one stays as active and mobile as possible?
- 5How do you handle medical emergencies or urgent health changes, especially during evening and weekend hours when staffing levels may fluctuate?
- 6What does a typical day look like for a resident here in terms of social engagement and activities that keep them connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“From the admission process with Sasha(EXCELLENT SERVICE AND KNOWLEDGE), to the DYNAMIC nurses, THE Dr. who has great bedside manner and excellent in the care of his patients, rehabilitation specialist, CNA's, and the front desk!”
“Her bathroom had been stopped up this was third day. Was hot there they say you have to provide your own air conditioning and TV. WHAT??”
“Physical Therapy who? Occupational Therapy what? Will start working with him/her? When? All other “promos” that are supposedly available in this “skilled” facility are pretty much null and void as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies in resident assessment and care planning, appearing in multiple surveys from 2023 to 2025, indicating persistent issues with evaluating residents' needs. A family filed a complaint about assistance with daily activities. The facility also has ongoing problems with fire safety systems and nursing staffing requirements, though all violations have correction plans in place.
Nov 20, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 29, 2024Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 3, 2023Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Liberty Healthcare Services of Golden Years Nursin
for profit
Chain Affiliation
Liberty Senior Living
37 facilities nationwide
Chain avg rating: 2.6/5 · Rank 11 of 35
Ownership & Management
Owners
Liberty Healthcare Services of Golden Years Nursing Center, LLC
Owner · Organization
Liberty Long Term Care LLC
Owner · Organization
John a Mcneill Jr 2012 Irrv Tr
Owner (parent company) · Organization
Liberty Healthcare Group LLC
Owner (parent company) · Organization
Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust
Owner (parent company) · Organization
Mcneill, John
Owner (parent company)
Mcneill, Ronald
Owner (parent company)
Wilson, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit libertyhealthcareandrehab.com
Medicare data downloads
Original nursing home datasets
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