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Nursing HomeMedicaid

Legacy Transitional Care & Rehabilitation

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

460 Auburn Avenue N.e., Sweet Auburn · Atlanta, GA 30312186 bedsLicensed & Active
Google rating
3.3/5

based on 89 Google reviews

5
4
3
2
1
Legacy Transitional Care & Rehabilitation Nursing Home in Atlanta, GA — Street View
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What this means for your family

While the rehabilitation and activities teams receive praise, the facility has a long-standing history of severe hygiene and neglect complaints. If you consider this facility, perform an unannounced walkthrough of the specific floor your loved one will occupy and verify the cleanliness of the bathrooms and the responsiveness of the call-light system.

Google Reviews

Google Reviews

89 reviews on Google
Legacy Transitional Care & Rehabilitation receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and pest infestations. While some residents and staff report positive experiences with rehabilitation and care, a significant number of reviewers describe a facility that is understaffed, unresponsive to patient needs, and poorly managed.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean1.0Activities8.0Meds2.0MemoryN/AComms2.0Value3.0

Strengths

  • Effective rehabilitation therapy team
  • Engaging activities department
  • Some dedicated and compassionate individual staff members

Concerns

  • Unsanitary conditions including roaches and bed bugs (mentioned by 7 reviewers)
  • Neglect of basic hygiene and patient care (unbathed, soiled clothing) (mentioned by 9 reviewers)
  • Slow or non-existent response to call buttons/patient needs (mentioned by 4 reviewers)
  • Poor communication and lack of responsiveness from administration (mentioned by 5 reviewers)
  • Inadequate staffing levels (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(3)'17(3)'19(6)'21(2)'23(5)'25(38)'26(16)

Distribution · 94 analyzed

5
47
4
8
3
5
2
2
1
32

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the importance of maintaining a clean and comfortable environment, could you walk me through your current housekeeping protocols and how you ensure rooms remain pest-free?
  • 2I understand that consistent hygiene is vital for resident well-being; what specific systems do you have in place to ensure that daily grooming and clothing changes are prioritized for every resident?
  • 3When a resident needs assistance, what is the standard procedure for monitoring and responding to call buttons to ensure no one is left waiting for help?
  • 4I’ve heard great things about your rehabilitation and activities teams; how do you integrate those engaging programs into the daily routine for residents who are less mobile?
  • 5How does your administrative team facilitate regular updates with families, and what is the best way for us to reach a manager if we have a concern that needs immediate attention?
  • 6With a facility of this size, how do you manage staffing levels throughout the day and night to ensure that every resident receives timely and attentive care?

Personalized based on this facility's data


Key Review Excerpts

I found out the hospital Grady placed my dad at this location he had a big knot over his eye, diaper was full, no AC , it smells really bad , open pee container on the roll out food tray table in the room, bugs flying around.

Memory care family member · 2025☆☆☆☆

The rehab team is the bomb. The people are like family. The activities are awesome, they keep them so busy. Everyone is pretty nice, if we have a concern I always feel heard.

Long-term resident's family · 2025★★★★★

The staff is very friendly and amazing BUT the only problem I have is when you are in rehab and you push the button for help, nobody comes for at least 2 hours or more.

Rehab patient · 2022☆☆☆☆
Source: 89 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.12hrs
17%
Registered nurses for medical care
Total Nursing
3.00hrs
73%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility39.3%
Worse than Avg
Here
39.3%
US
93.4%
GA
91.2%
Fulton
91.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
12.1%
GA
10.6%
Fulton
14.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.5%
GA
20.5%
Fulton
19.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
95.5%
GA
95.0%
Fulton
87.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.3%
Mixed vs Avgs
Here
15.3%
US
15.4%
GA
20.1%
Fulton
14.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
14.4%
GA
15.7%
Fulton
14.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.3%
Worse than Avg
Here
38.3%
US
81.8%
GA
80.4%
Fulton
77.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility55.2%
Worse than Avg
Here
55.2%
US
79.7%
GA
78.4%
Fulton
68.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.3%
Worse than Avg
Here
4.3%
US
1.6%
GA
2.4%
Fulton
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
8penalties
44 complaint-triggered
$131,958 in fines

This facility has a concerning pattern of 53 deficiencies across eight surveys, with families filing 44 complaints about care issues. The most frequent problems involve maintaining a clean and safe environment, care planning and assessments, and medication management. Issues with cleanliness and safety have persisted across multiple years, appearing in complaints from 2023 through 2025, suggesting ongoing challenges in these critical areas.

Nov 17, 2025Routine
4
0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Nov 17, 2025Complaint
2
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Apr 11, 2025Complaint
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0574Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 11, 2025Routine
3
0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Nov 8, 2024Complaint
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 8, 2024Routine
2
0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Federal Penalties

Fine

Mar 11, 2024

$107,075

Fine

Aug 28, 2023

$3,176

Fine

Aug 21, 2023

$2,823

Fine

Aug 14, 2023

$2,470

Fine

Aug 7, 2023

$2,117

Fine

Jul 17, 2023

$4,233

Fine

Jun 16, 2023

$5,032

Fine

Jun 16, 2023

$5,032

Ownership & Operations

Who Operates This Facility

Owner / Operator

Legacy Transitional Care & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Wellington Health Care Services

Chain Size

14 facilities nationwide

Ownership & Management

Owners

Wellington Healthcare Services III, Lp

Owner · Organization

100%

Andwell Investments, LLC

Owner (parent company) · Organization

Rewell Investments, LLC

Owner (parent company) · Organization

Wellington Healthcare, LLC

Owner (parent company) · Organization

Andrews, James

Owner (parent company)

Rees, Heather

Owner (parent company)

Key personnel

Prescott, DavidW-2 Managing EmployeeAndrews, JamesOfficer / DirectorAndrews, JamesOfficer / DirectorAndrews, JamesManagerWiii Gp, LLCGeneral Partnership Interest
Source: Medicare provider data

Contact

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References & Resources

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