A.g. Rhodes Home, INC, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 150 Google reviews
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What this means for your family
While many families report a positive experience, the facility has a pattern of inconsistent care and communication issues. If you choose this facility, we strongly recommend being a daily presence to advocate for your loved one and monitor their personal care and medication management closely.
Google Reviews
Google Reviews
150 reviews on Google“A.G. Rhodes Home, Inc. receives highly polarized feedback, with many families praising the facility as a warm, clean, and professional environment for their loved ones. However, a significant number of reviewers report serious concerns regarding inconsistent nursing care, poor communication, and issues with basic hygiene and medical management. Families considering this facility should be prepared to be highly involved in their loved one's daily care to ensure standards are met.”
Quality Themes
Tap a score for detailsStrengths
- Warm and friendly staff
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Welcoming atmosphere for visitors
Concerns
- Inconsistent nursing care and slow response times (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
- Hygiene issues and inadequate personal care for residents (mentioned by 4 reviewers)
- Facility maintenance and aging infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to feedback online; how does that feedback loop directly influence the changes or improvements you make to resident care?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 3Could you walk me through your process for ensuring consistent communication with families, especially when we need to reach a nurse or administrator outside of standard business hours?
- 4Given the recent feedback regarding dining and personal care, what steps are you taking to improve the daily meal experience and the consistency of hygiene assistance for residents?
- 5How does your team manage medication administration to ensure accuracy, and what oversight is in place to maintain safety in this area?
- 6What is your plan for addressing the aging infrastructure of the building to ensure the facility remains a comfortable and safe environment for your 138 residents?
Personalized based on this facility's data
Key Review Excerpts
“I literally stay on top of my mom's care and I even change her myself to mak”
“My mom lives in an assisted living facility that is 'nicer', but the staff here was far more caring & engaged. This level of care & attention extended to the administration as well.”
“I have to stop by every night and every night I stop by there’s an issue. One night I stopped and my mom’s feeding had been unplugged and the machine was off.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 10 deficiencies, indicating ongoing concerns about resident protection from abuse, daily care assistance, and food safety. Issues span safety systems, care planning, and facility maintenance, with some problems like daily care assistance recurring across surveys. While all deficiencies show correction dates, the pattern of complaint-driven inspections suggests families should visit to assess current conditions firsthand.
Dec 4, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 4, 2025Routine4
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 21, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 15, 2024Routine8
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 15, 2024Complaint5
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 30, 2023Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
A.g. Rhodes Home, INC, the
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
150 reviews from families & visitors
Official Website
Visit agrhodes.org
Medicare data downloads
Original nursing home datasets
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