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Assisted Living

Lawndale Manor

Families consistently rate this highly — reviewers highlight compassionate and caring caregivers. Schedule a visit to confirm the fit.

601 Lakeside Drive, Garner, NC 2752962 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.1/5

based on 9 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a small, intimate environment with highly dedicated activity directors and caregivers. While recent years show very high satisfaction, you should verify their current communication protocols for admissions and assessments to avoid the scheduling issues mentioned in older reviews.

Google Reviews

Google Reviews

9 reviews analyzed
Lawndale Manor is highly regarded for its warm, family-like atmosphere and a dedicated staff that provides compassionate care. While many reviewers praise the activity directors and caregivers for their attentiveness, there are isolated reports of unprofessional communication and difficulty with initial assessments.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivities10.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and caring caregivers
  • Engaging activities and entertainment
  • Family-like, intimate resident community
  • Professional and friendly staff interactions

Rating Trends

Tap a year to see what changed

2341.02016(1)3.02018(2)5.02020(1)5.02022(1)5.02023(3)5.02025(1)

Distribution

5
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4
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the community is so intimate with 62 residents, how do you ensure that each person's unique personality and daily routine are truly recognized by the staff?
  • 2We love hearing that the caregivers here are so compassionate; how do you support and retain that caring culture among your team?
  • 3What are some of the favorite social activities or entertainment programs that keep the residents engaged and connected with one another?
  • 4How does the staff handle communication with family members to ensure we are always kept in the loop regarding our loved one's well-being?
  • 5In the event of a medical emergency or a sudden change in health, what are the specific protocols for getting immediate care and notifying the family?
  • 6With such a close-knit, family-like environment, how do you help new residents transition and start building friendships with the existing community?

Personalized based on this facility's data


Key Review Excerpts

I would come see my patients here for hospice and I absolutely loved the staff. They were always so nice and helpful and made sure my patients were good (and the other residents as well!) I really miss seeing them all, they are definitely a good team! 💞

Hospice healthcare professional · 2023★★★★★

My mom lived at Lawndale the last 16 months of her life. She enjoyed her and time there with all the inspiration, activities and entertainment they have. Joel Anne and Marianna are the activity directors and are both very loving toward the residents.

Long-term resident's family · 2018★★★★★

My experience with Lawndale so far has been great. They are a friendly and kind. They have a limited number of residents and it very family like.

New resident or family member · 2023★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

12total
12deficiencies
Feb 13, 2026Follow-up
CleanReport

No deficiencies found during this inspection.

Feb 13, 2026Follow-up
Physical EnvironmentD 066

The facility failed to ensure all exit door locks were easily operable by a single hand motion from the inside without keys. Observations in the theater room revealed a plastic object wedged in the door handles preventing easy operation, a missing door closer, and an exit door that could be pushed open without using the push bar. Additionally, staff reported using the metal rods to manually pull doors closed and noted that the theater room entrance door could not be locked.

Nov 5, 2025Follow-up
Other RequirementsD 118

The facility failed to ensure that the electrically operated call system for 43 residents met required standards. Specifically, call bells in some rooms could not be activated with a single action, were not within reach of the resident's bed, and failed to provide audible and visual signals accessible to staff.

Nov 5, 2025Follow-up
Other Requirements - Call SystemD118

The facility failed to ensure that the electrically operated call bell system for 43 residents was functional and met required standards. Specifically, call bells in several rooms could not be activated with a single action, were not within reach of residents, and failed to provide audible or visual signals at the nurse's station or above resident doors.

Sep 27, 2023Follow-up
Qualifications Of Medication Staff410A

The facility failed to ensure that one of three sampled medication aides had completed the required state-approved 5, 10, or 15-hour medication aide training courses. Additionally, the staff member was observed making medication errors and using improper insulin administration techniques during a medication pass.

Personal Care and Supervision410A

The facility failed to provide adequate supervision for one of five sampled residents. This resident experienced 18 falls within a 7-month period, resulting in injuries that required emergency room evaluation and treatment.

Sep 27, 2023Follow-up
Qualifications Of Medication StaffD 125

The facility failed to ensure that one of three sampled staff members who administered medications had completed the required state-approved 5-hour, 10-hour, or 15-hour medication aide training courses. Additionally, during an observation of a medication pass, the staff member committed two medication errors and failed to use proper technique when administering insulin.

Oct 13, 2021Other
Infection Prevention & Control ProgramD 612

The facility failed to implement CDC and NC DHHS guidance regarding COVID-19 screening for residents. Specifically, there was no documentation of daily temperature checks or symptom monitoring in medication administration records, and temperature logs had not been updated since July 2021.

Jun 28, 2017Follow-up
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that 2-step tuberculosis (TB) testing was completed upon admission for 2 of 5 sampled residents. Specifically, for Resident #1, there was documentation of a first TB test but no evidence that the required second step was administered or screened for during admission.

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References & Resources

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