Public Google reviewers rate this highly and often mention warm and compassionate staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Cadence Garner highly. Reviewers highlight: warm and compassionate staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cadence Garner is highly regarded by families for its warm, home-like atmosphere and an exceptionally attentive, kind staff that treats residents like family. While the facility is frequently praised for being clean and well-maintained, one reviewer reported a serious concern regarding difficulty locating staff for assistance during weekend hours.
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Key Review Excerpts
“Our experience with Cadence of Garner has been more than exceptional! They treat everyone like family. Fatein and Nate are wonderful. They address any concerns that arise promptly and efficiently.”
“The building itself is immaculately clean and well-maintained. A daily snack and hydration station is conveniently located”
“The atmosphere doesn’t feel institutional at all — it truly feels like home. Shanda has done an incredible job creating an environment where residents feel comfortable, cared for, and valued.”
Source: NC Division of Health Service Regulation
The facility failed to provide non-disposable place settings, including silverware and beverage containers, for residents eating meals in their rooms. Observations and interviews revealed that residents were being served meals using plastic utensils and styrofoam or plastic cups instead of the required non-disposable items.
The facility failed to ensure that audible alarms were activated on 3 out of 4 exit doors accessible to residents with disorientation or wandering behaviors. Specifically, staff observed that the front door entrance on the assisted living side and the A Hall exit door did not produce an audible alarm when opened.
The facility failed to ensure that three out of four exit doors accessible to residents with disorientation or wandering behaviors had audible alarms that activated when opened. Specifically, the front entrance on the assisted living side and the A Hall and D Hall exit doors lacked audible alarm sounds upon opening.
The facility failed to ensure that self-administered medications were stored in a safe and secure manner. Specifically, for two residents, medications were left out on tables in unlocked rooms while the residents were not present, violating the facility's policy to use locked storage and keep rooms locked when residents are away.
The facility failed to ensure that medications for residents who self-administer were stored in a safe and secure manner. Specifically, medications including topical gel and inhalers were found left out on tables in residents' rooms, and resident room doors were left open, violating the policy that medications must be kept in locked storage.
The facility failed to ensure that medications self-administered and stored in a resident's room were kept in a safe and secure manner. Specifically, four medications were found in an unlocked side table drawer and two medications were in a medication cabinet for Resident #3.
The facility failed to ensure that medications self-administered by a resident were stored in a safe and secure manner. Specifically, four medications were found in an unlocked side table drawer and two medications were left in an unlocked bathroom medicine cabinet.
The facility failed to administer medications as ordered for 2 of 5 residents observed during a medication pass. Specifically, a resident received 5mg of Amlodipine instead of the ordered 10mg, and other medications for various conditions were not administered according to physician orders.
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