Laurie Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 24 Google reviews

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What this means for your family
While many visitors praise the facility's cleanliness and active social calendar, recent reports of neglect are concerning. We strongly recommend scheduling an unannounced visit to observe staff-to-resident interactions and speaking directly with the administrator about their protocols for long-term care oversight.
Google Reviews
Google Reviews
24 reviews on Google“Laurie Care Center receives polarized feedback, with many visitors praising the facility's cleanliness, engaging activities, and warm, family-like atmosphere. However, some family members report serious concerns regarding neglect and poor treatment of long-term residents, particularly in recent reviews. Potential families should weigh the positive reports of staff kindness against the critical allegations of systemic care failures.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Engaging and frequent resident activities
- Warm, compassionate staff interactions
- Strong community involvement
Concerns
- Allegations of neglect and poor quality of care for long-term residents (mentioned by 3 reviewers)
- Unprofessional or dismissive treatment by administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has a 2-star staffing rating, what specific steps is the leadership team taking to ensure consistent, high-quality attention for long-term residents?
- 2I noticed some concerns regarding the quality of care for long-term residents; could you walk me through the protocols you have in place to ensure personalized, attentive care for those who require more intensive support?
- 3With 8 recent state violations, what improvements or changes have been implemented recently to address those specific findings and ensure a higher standard of compliance?
- 4The facility is highly praised for its engaging activities; could you describe a typical week of programming and how you ensure residents with different mobility levels are able to participate?
- 5How does your administrative team handle communication and feedback from families, especially if concerns arise regarding the daily care or well-being of a resident?
- 6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating with family members during off-hours?
Personalized based on this facility's data
Key Review Excerpts
“The residents are so proud of their home and there is ALWAYS something exciting going on - whether it be outings in the community or inviting the community into their environment.”
“The nurses, especially Sue, have been fantastic at keeping us updated and ensuring my dad’s medical needs are well lo”
“I hate to have to be so negative but this family has had enough of nursing home failures. Neglect . On even the basic care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family filed a complaint that led to a serious abuse protection deficiency in 2024, which is concerning but has been corrected. The facility shows recurring issues across multiple surveys in fire safety systems, dietary services, and care planning. While all deficiencies have correction dates, the pattern of repeated problems with safety systems and food services suggests ongoing operational challenges that families should discuss during visits.
Apr 24, 2025Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
May 3, 2024Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Apr 1, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 10, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Laurie Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit lauriecarecenter.com
Medicare data downloads
Original nursing home datasets
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