Laurellwood Post- Acute and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 58 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (70%)
- High RN turnover (86%)
Below average in FL · Below recommended RN staffing · Best in PLAINVIEW HEALTHCARE PARTNERS chain · $37,316 in fines
What this means for your family
While some families report positive experiences with specific staff members and therapy, there is a concerning pattern of reports regarding poor hygiene and inadequate medical oversight. We strongly recommend visiting the facility in person at different times of the day, specifically checking the cleanliness of resident rooms and asking for a detailed plan on how they manage dietary needs for diabetic patients.
Google Reviews
Google Reviews
58 reviews on Google“Laurellwood Care Center receives highly polarized feedback, with a significant number of five-star reviews appearing in a single month, contrasting sharply with recurring reports of poor hygiene, neglect, and inadequate medical oversight. While some families praise the staff and therapy services, others describe a facility that is dirty, understaffed, and failing to meet basic care needs for residents with complex health conditions.”
Quality Themes
Tap a score for detailsStrengths
- Professional and caring nursing staff
- Effective rehabilitation therapy
- Responsive administrative leadership
- Personalized attention from specific staff members
Concerns
- Facility cleanliness and persistent odors (urine/dirty environment) (mentioned by 6 reviewers)
- Theft of resident personal belongings (mentioned by 2 reviewers)
- Inadequate medical care and neglect of health needs (mentioned by 4 reviewers)
- Understaffing and high turnover (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the personalized attention from your nursing staff; how do you ensure that level of care remains consistent during shift changes?
- 2With the recent focus on improving facility maintenance, what specific steps are being taken to ensure all resident areas and common spaces are kept fresh and clean?
- 3How does the clinical team manage medication schedules and monitor for any changes in a resident's health needs to ensure nothing is overlooked?
- 4What is your process for communicating important medical updates or daily changes to family members to ensure we are always in the loop?
- 5What are some of the favorite daily activities or social events that help residents stay engaged and connected with one another?
- 6How does the administration handle the security of residents' personal belongings to ensure everything stays safe and accounted for?
Personalized based on this facility's data
Key Review Excerpts
“Refused to call 911 for her and when I came to get her out of there and take her to the er she had been sitting in wet clothes all night, All you can smell entering this place is the overwhelming smell of urine.”
“He's a diabetic and they are feeding him garbage. They checked his blood sugar in front of me just before his lunch arrived and it was 275 ,unacceptable. Lunch was beans, corn, BBQ soaked riblet and peaches in syrup.”
“The facility looks and smells clean when you enter. The staff and attentive and always willing to help. The residents living there always seem to be in good spirits.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 36 deficiencies across multiple surveys, with recurring issues in fire safety, food service, and care planning persisting across all three inspection periods from 2021 to 2025. The most troubling aspects include repeated problems with food safety and storage, fire safety equipment and procedures, and developing proper resident care plans. While all violations have correction dates, the persistence of similar issues across years suggests ongoing operational challenges that families should carefully evaluate before considering placement.
Mar 16, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 21, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 13, 2023Routine23
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 30, 2021Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 13, 2023
$37,316
Ownership & Operations
Who Operates This Facility
Laurellwood Post- Acute and Rehabilitation Center
for profit
Chain Affiliation
Plainview Healthcare Partners
12 facilities nationwide
Chain avg rating: 1.9/5 · Rank 1 of 13 (Best)
Ownership & Management
Owners
Tampa 5 FL Holdco LLC
Owner · Organization
Arem, Jeffrey
Owner (parent company)
Herskowitz, David
Owner (parent company)
Moskowitz, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit laurellwoodhc.com
Medicare data downloads
Original nursing home datasets
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