Las Villas Del Norte

FACILITY EVALUATION REPORT

The facility underwent an unannounced, required annual inspection on May 30, 2025. The Licensing Program Analyst observed that the facility is clean and sanitary, and all areas toured, including the kitchen and memory care unit, appeared compliant. No deficiencies were cited during this visit.

The unannounced case management visit on 04/16/2025 investigated an unusual incident involving a resident elopement. The primary deficiency cited relates to staff failure to maintain resident safety protocols, specifically concerning elopement risks when fire alarms are activated. No additional immediate health or safety concerns were observed during the visit.

The unannounced case management visit was conducted regarding an unusual incident report concerning a resident elopement. The primary deficiency cited relates to failure to secure the courtyard gate after the fire alarm was pulled, which contributed to the resident elopement. The facility was advised to update its Missing Person Elopement policy to ensure all exit doors, including the courtyard gate, are secured.

This report details an investigation into a complaint regarding unsanitary food practices. The investigation found no evidence to substantiate the allegations, resulting in an 'Unsubstantiated' finding. The facility was found to be compliant with observed food safety standards during the visit.

COMPLAINT INVESTIGATION REPORT

This report details an investigation into complaints regarding resident feeding and staff mistreatment. The Licensing Program Analyst found that there was no preponderance of evidence to prove the alleged violations occurred, leading to the determination that the allegations are unsubstantiated.

The facility underwent an unannounced case management visit to follow up on concerns from a previous Non-Compliance Conference. The Licensing Program Analyst observed that the facility was operating with working utilities, required food supply, and adequate staffing. No health or safety concerns were observed during this visit.