Las Fuentes Resort Village
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Las Fuentes Resort Village is an excellent choice for families seeking a high level of personalized care and a beautiful environment. The staff's ability to connect with residents by name and provide 'rock star treatment' is a standout feature. While there was a historical complaint about odor and staffing, the overwhelming recent consensus points to a well-maintained and professional community.
Google Reviews
Google Reviews
28 reviews analyzed“Families considering Las Fuentes Resort Village can expect a highly regarded community praised for its exceptionally caring, professional, and personalized staff. Reviewers frequently highlight the beautiful grounds, spacious apartments, and a welcoming atmosphere that supports both independent and assisted living needs. While the vast majority of recent feedback is glowing, one historical review noted concerns regarding staffing levels and odor, though these do not reflect the current consensus.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Beautiful, well-maintained grounds and views
- Engaging resident activities
- High level of personalized attention
- Spacious and elegant apartments
Concerns
- Staffing levels and facility odor
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how does that same level of communication translate to daily updates for us regarding our loved one?
- 2The grounds and views here are absolutely stunning; how often are the outdoor spaces and common areas deep-cleaned to keep them looking this beautiful?
- 3We noticed the apartments are very spacious and elegant; what specific personalized touches do you offer to help a new resident make their space feel like home?
- 4With such a wide variety of resident activities mentioned, could you walk us through what a typical Tuesday afternoon might look like for someone living here?
- 5How does the care team manage medical emergencies or sudden changes in health during the overnight hours?
- 6Since personalized attention is such a strength here, how do you ensure the staff can maintain that high level of care during busier times of the day?
Personalized based on this facility's data
Key Review Excerpts
“The community is absolutely stunning. From the beautiful mountain views to the thoughtfully designed apartments, everything feels warm, elegant, and welcoming.”
“She received great care while residing there. She was not the easiest resident and the staff made every attempt to get her to engage with the activities they offered.”
“Since moving in my mother in law has received rock star treatment from the entire staff, including maintenance, and the residents.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jun 5, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on June 5, 2025:
Based on record review and interview, the manager failed to ensure that before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency. Findings include: 1. A review of E1’s personnel record revealed an expired Cardiopulmonary Resuscitation (CPR) training certificate with a renewal date of September 20, 2024. 2. In an interview, E5 acknowledged E1 had an expired CPR certification.
Based on record review and interview the manager failed to ensure that a resident had a written service plan that was reviewed and updated at least once every three months for a resident receiving directed care services. Findings include: 1. A review of R3’s medical record revealed a Service Plan dated October 2023, for a change in level of care from Personal care to Directed care. However, the reviewed service plans after October 2023 were dated; April 2024, October 2024, November 2024 and April 2025. 2. In an interview, E5 acknowledged that the service plans for R3 were not reviewed every three months for a member receiving directed care services.
Based on observation and interview the manager failed to ensure an assisted living facility maintains residents' medical records electronically, with safeguards to prevent unauthorized access. Findings include: 1. During the environmental tour of the facility the Compliance Officers were able to access the lap top computer, on top of the medication cart, which revealed confidential resident information. 2. In an interview, E5 acknowledged that the assisted living facility did not secure medical records for residents.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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