Nursing HomeMedicaid

Las Alturas Nursing & Transitional Care Brownsville

Strong Medicare quality ratings; families often praise impeccable cleanliness and pleasant atmosphere. Still worth an in-person visit.

180 East Price Road, Brownsville, TX 78521|122 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.7/5

based on 120 Google reviews

(956) 303-2002 Directions Website

Street View

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What this means for your family

This facility is an excellent choice for families prioritizing cleanliness and a warm, rehabilitative environment. However, if your loved one has high-dependency needs (such as frequent incontinence care), you should specifically ask about current nursing ratios and how they manage hygiene during busy shifts.

Google Reviews

120 reviews on Google

“Families generally praise Las Alturas for its exceptionally clean environment and a warm, professional staff that provides compassionate care. While many highlight successful rehabilitation and therapy outcomes, some reviewers have raised serious concerns regarding nursing shortages and lapses in hygiene for high-needs patients.”

Quality Themes

Tap a score for details

Strengths

Impeccable cleanliness and pleasant atmosphere
Compassionate and attentive nursing and CNA staff
Effective rehabilitation and therapy services
Welcoming and professional administration

Concerns

Nursing shortages and inadequate hygiene care (mentioned by 2 reviewers)
Lack of engagement/outdoor activities for mental well-being
Difficulty communicating with staff regarding specific needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 124 analyzed

111

How They Respond to Reviews

97%response rate

Generic

The owner relies heavily on a set of pre-written templates that rotate through specific phrases like 'Make Lives Better' and 'best-in-class care.' While they do personalize the responses by including the reviewer's name, the core content of the message is almost always a copy-paste of the same mission statement.

Questions for Your Tour

1It is wonderful to see how much the administration values feedback through your high review response rate; how does the leadership team use resident and family input to improve daily care?
2We have heard great things about the cleanliness of the facility, but how do you ensure that personal hygiene and grooming needs are consistently met during busy shifts?
3With the focus on rehabilitation being a strength here, how does the therapy team coordinate with the nursing staff to ensure progress continues even outside of formal therapy sessions?
4What specific types of outdoor activities or social engagement programs are available to help keep residents mentally active and connected to the community?
5How does the nursing team manage communication and updates for family members when a resident's specific care needs or medical status changes?
6In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate physician oversight?

Personalized based on this facility's data

Key Review Excerpts

“This nursing home has been the best one I have ever seen in terms of service, cleanliness and overall care. My family member was a patient and everyone was very attentive.”

Long-term resident's family · 2026★★★★★

“The facility is clean and the staff are very nice! All the services, the food, and the therapy were excellent.”

Rehab patient · 2026★★★★★

“Personnel has zero empathy especially for patients who need more care. They will allow patients to soil themselves before they lift a finger...”

Long-term resident's family · 2026★☆☆☆☆

Source: 120 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.19hrs

25%

Registered nurses for medical care

Total Nursing

3.26hrs

79%

All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

15.4%

9.4%

Cameron

8.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.1%

2.5%

Cameron

2.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility23.8%

Worse than Avg

Here

23.8%

19.4%

14.2%

Cameron

14.9%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility7.8%

Better than Avg

Here

7.8%

14.4%

16.1%

Cameron

13.7%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility23.0%

Worse than Avg

Here

23.0%

19.5%

18.4%

Cameron

16.9%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility9.7%

Better than Avg

Here

9.7%

15.3%

14.9%

Cameron

13.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.9%

Better than Avg

Here

96.9%

79.7%

88.0%

Cameron

89.9%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility87.4%

Mixed vs Avgs

Here

87.4%

81.8%

89.2%

Cameron

96.7%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

1.5%

Cameron

0.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies

1penalties

Above state avg (9.1)

7 complaint-triggered

$12,740 in fines

Half of this facility's deficiencies were triggered by family complaints, indicating concerning care issues that prompted reports. The most recurring problems involve care planning and assessment, resident rights, and medication management. While the facility has correction dates for all deficiencies, the pattern of complaint-driven citations and repeated pharmacy service violations across multiple surveys suggests ongoing operational challenges families should carefully consider.

Mar 3, 2026Complaint1 finding

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Nov 19, 2025Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 1, 2025Routine6 findings

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 1, 2025Complaint2 findings

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Jun 12, 2025Complaint2 findings

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Nov 6, 2024Complaint1 finding

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Jun 12, 2025

$8,281

Ownership & Operations

Who Operates This Facility

Owner / Operator

Heritage Brownsville Health Development, LLC

Organization Type

for profit

Management Company

TOUCHSTONE COMMUNITIES, INC

Administrator

RAMON MENDOZA

Ownership & Management

Owners

Healthcare Investments Brownsville LLC

Owner · Organization

Heritage Brownsville Health Development LLC

Owner · Organization

Fellbaum 2023 Descendants Trust