Mesa Hills Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 8.0)
Above average in Texas · Critically understaffed (RN) · Above average staffing · $5,734 in fines
What this means for your family
This facility is an excellent choice for patients requiring intensive physical therapy or post-surgical rehabilitation due to their highly rated therapy teams. However, families should closely monitor meal schedules and ensure that nursing staff are communicating effectively regarding your loved one's daily care needs.
Google Reviews
Google Reviews
50 reviews on Google“Families considering Mesa Hills Post Acute will find a facility highly praised for its compassionate nursing staff and effective rehabilitation therapy. However, potential residents should be aware of significant reports regarding inconsistent meal service and occasional lapses in communication between care providers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and wound therapy
- Clean and well-maintained environment
- Welcoming and professional administration
Concerns
- Inconsistent meal delivery and food quality (mentioned by 3 reviewers)
- Communication gaps between nursing and CNA staff (mentioned by 2 reviewers)
- Issues with room cleanliness in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to critical or detailed reviews, often addressing specific staff members or clinical concerns. However, they rely heavily on repetitive, templated phrases for standard 5-star reviews.
Questions for Your Tour
- 1I noticed the administration team is very responsive to feedback; how does the leadership team work with families to address any concerns regarding room cleanliness or facility maintenance?
- 2Since some feedback mentions variations in meal timing, what is your current process for ensuring consistent and high-quality dining experiences for all residents?
- 3How do the nursing staff and CNAs coordinate their care plans to ensure that important medical updates are communicated clearly between all levels of staff?
- 4What specific protocols are in place to manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 5We've heard great things about the physical and wound therapy here; could you tell us more about how the therapy team integrates with the daily nursing care?
- 6What kind of daily activities or social programs do you have planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Today my mom took off her trachea tube and they were in the room within a minute or two to fix the issue. Extremely attentive and always staying alert.”
“She was taken to therapy twice daily and helped with her rehabilitation after the surgery. She wasn't eating at all, but the kitchen staff catered to her needs and she started eating.”
“They don't communicate with each other when ministering medication. At one point the light was on for 45min until I went and call the nurse to wipe down my mom after pooping.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 8 deficiencies, with recurring issues in accident prevention, care planning, and medication management across all surveys from 2023-2025. The facility shows a pattern of deficiencies including failure to report suspected abuse and electrical safety problems, though most violations have correction dates indicating efforts to address issues.
Mar 10, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 17, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
May 6, 2025Routine10
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Apr 17, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 31, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Mar 28, 2024Routine11
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Apr 17, 2025
$5,734
Ownership & Operations
Who Operates This Facility
Kirbyville I Enterprises, LLC
for profit
RGV COMMUNITY HEALTHCARE, LLC
RANDALL CHRISTENSEN
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit mesahillspa.com
Medicare data downloads
Original nursing home datasets
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