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Nursing HomeMedicaid Investigative

Lansdowne Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4624 Lansdowne Avenue, Bevo · Saint Louis, MO 63116145 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 78 Google reviews

5
4
3
2
1
Lansdowne Village Nursing Home in Saint Louis, MO — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (15 vs median 10)
  • High staff turnover (53%)

Below average in MO · Critically understaffed (RN) · Above average staffing · $15,015 in fines

Source: Medicare data

What this means for your family

While the physical therapy team is frequently praised for helping patients regain strength, the facility has a recurring pattern of neglect regarding basic hygiene and call-light response times. If you consider this facility, we strongly recommend visiting unannounced and specifically asking about the staffing ratios and care protocols for the specific wing where your loved one would reside.

Google Reviews

Google Reviews

78 reviews on Google
Lansdowne Village presents a highly inconsistent experience, with reviews sharply divided between those who praise the facility's cleanliness and therapy staff and those who report severe neglect. Multiple families have raised alarming concerns regarding hygiene, delayed response times for basic needs, and unprofessional conduct by nursing staff. Prospective families should be aware that while some report positive rehab outcomes, others describe a facility where residents are left in soiled conditions and communication with management is difficult.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean6.0ActivitiesN/AMeds2.0Memory2.0Comms2.0ValueN/A

Strengths

  • Effective physical therapy department
  • Clean and well-maintained facility interior
  • Helpful and attentive admissions staff
  • Compassionate care from select individual nurses

Concerns

  • Neglect of basic hygiene and toileting needs (mentioned by 12 reviewers)
  • Slow or non-existent response to call lights (mentioned by 6 reviewers)
  • Unprofessional, rude, or dismissive staff behavior (mentioned by 8 reviewers)
  • Poor communication and lack of responsiveness from management (mentioned by 5 reviewers)
  • Inconsistent care quality between different wings or shifts (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(4)'19(4)'22(6)'24(10)'26(22)

Distribution · 79 analyzed

5
43
4
7
3
2
2
8
1
19

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the recent focus on improving communication, what is the best way for our family to stay updated on our loved one's daily care and any changes in their health status?
  • 2We noticed that the physical therapy department is highly regarded here; how do you integrate those services into the daily routine for residents who need extra support?
  • 3How does your team ensure that residents receive timely assistance with personal hygiene and call light requests, especially during shift changes?
  • 4With the current staffing levels, what steps are you taking to ensure that care quality remains consistent across all wings and throughout the night?
  • 5Since medication management is a top priority for us, could you walk us through your process for ensuring accuracy and safety for residents?
  • 6We appreciate that you actively engage with online feedback; how do you use that input to foster a more positive and professional environment among the staff?

Personalized based on this facility's data


Key Review Excerpts

My dad has left side paralysis from a stroke and they never open anything for him even though they know he can't use his left hand. They also make him wait up to an hour at a time to help him in the bathroom.

Long-term resident's family · 2025★★☆☆☆

I recently returned home from a 10 day stay in the Rehab unit. Because I received such excellent care, I was able to function profoundly better than when I arrived.

Rehab patient · 2024★★★★★

My grandmother was placed in this nursing home and for the first couple weeks I thought it was a very nice place... and than they moved her to a different room smaller than room before and the staff on the other side of the rooms treated her totally different.

Long-term resident's family · 2024★★☆☆☆
Source: 78 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
43%
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
12.1%
MO
16.7%
St. louis city
45.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility65.9%
Mixed vs Avgs
Here
65.9%
US
93.4%
MO
84.4%
St. louis city
58.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.3%
MO
18.9%
St. louis city
16.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
19.4%
MO
17.9%
St. louis city
15.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
14.4%
MO
19.1%
St. louis city
19.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.2%
Mixed vs Avgs
Here
87.2%
US
95.5%
MO
90.9%
St. louis city
80.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility44.0%
Worse than Avg
Here
44.0%
US
79.8%
MO
63.5%
St. louis city
46.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.7%
Mixed vs Avgs
Here
61.7%
US
81.8%
MO
65.9%
St. louis city
38.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
MO
2.2%
St. louis city
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
1penalties
Above state avg (12.0)
14 complaint-triggered
$15,015 in fines

Lansdowne Village shows concerning patterns with families reporting problems multiple times, particularly around medication management, resident care, and infection control issues. These problems persist across recent surveys from 2023-2025, with recurring deficiencies in pain management and assistance with daily activities. While all violations are marked as corrected, the repeated nature of key care issues and 14 family complaints suggest ongoing challenges in maintaining consistent quality care standards.

Nov 17, 2025Routine
15
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0569Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Nov 17, 2025Complaint
3
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jun 9, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 14, 2024Complaint
1
0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Mar 8, 2024Routine
14
0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 8, 2024Complaint
2
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Sep 7, 2023

$15,015

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lansdowne Village

Organization Type

for profit

Chain Affiliation

Chain Name

Mgm Healthcare

Chain Size

32 facilities nationwide

Chain avg rating: 2.2/5 · Rank 17 of 30

Ownership & Management

Owners

Lansdowne Investments, LLC

Owner · Organization

50%

Key personnel

Williams, ArthurW-2 Managing EmployeeBienstock, JudahOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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