Magnolia Wellness Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 76 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (27 vs median 10)
Bottom 25% in MO · Critically understaffed (RN) · $213,244 in fines · Abuse citation
What this means for your family
Magnolia Wellness Center has received high marks for its cleanliness and the visible engagement of its leadership team. However, because some families have reported difficulty reaching staff by phone, we recommend testing their communication responsiveness during off-hours before making your final decision.
Google Reviews
Google Reviews
76 reviews on Google“Magnolia Wellness Center is frequently praised for its clean, well-maintained environment and a staff that many visitors describe as warm, attentive, and professional. While many families report significant improvements under new ownership, some concerns persist regarding communication responsiveness and occasional staffing challenges. Overall, the facility is viewed as a welcoming, family-oriented environment for residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Warm and attentive nursing staff
- Professional and visible leadership
- Positive, family-oriented atmosphere
Concerns
- Difficulty reaching nursing staff by phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
- 2Since the leadership team is so visible and involved here, how often do administrators interact directly with the residents and their families?
- 3What specific steps is the nursing team taking to address recent state inspection findings and improve overall care standards?
- 4If we need to reach a nurse or a member of the clinical team after hours, what is the best way to get a quick response?
- 5How does the staff manage medical emergencies or sudden changes in a resident's health during the night shift?
- 6What kind of daily activities or social events are planned to help residents stay engaged and part of the family-oriented atmosphere?
Personalized based on this facility's data
Key Review Excerpts
“The staff caters to his needs. They are pleasant, patient, and very attentive. They are genuinely concerned about my uncle.”
“The administrator was very professional and gave off a positive attitude to staff, also engaging with the residents. I have been to other facilities and you never really see the Administrators the way that you see him.”
“My loved one was clean his room was very clean and looked so good was sitting up and communicating and seemed so happy compared to his previous placement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Magnolia Wellness Center shows serious ongoing problems with families filing multiple complaints about resident protection, medication management, and facility safety over recent years. The facility has struggled with repeated issues in medication error rates, accident prevention, and protecting residents from abuse and neglect. While most deficiencies show correction dates, the pattern of complaint-triggered inspections and recurring problems in critical care areas suggests persistent quality concerns that families should carefully consider.
Dec 12, 2025Complaint5
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 24, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 25, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 2, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 26, 2025Complaint5
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Federal Penalties
Fine
Oct 24, 2025
$12,438
Fine
Mar 4, 2025
$40,717
Payment Denial
Mar 4, 2025
23-day denial
Fine
May 2, 2024
$139,002
Payment Denial
May 2, 2024
1-day denial
Fine
Feb 15, 2024
$17,091
Ownership & Operations
Who Operates This Facility
Magnolia Wellness Center
for profit
Chain Affiliation
Opco Skilled Management
64 facilities nationwide
Ownership & Management
Owners
Wildflower Healthcare LLC
Owner · Organization
Blooming Willow Partners LLC
Owner (parent company) · Organization
Derhoben Trust
Owner (parent company) · Organization
Pas B Sol Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit magnoliawc.com
Medicare data downloads
Original nursing home datasets
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