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Nursing HomeMedicaid Top Rated

We Care Skilled Nursing Facility

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

21863 Vallejo Street, North Hayward · Hayward, CA 9454128 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 39 Google reviews

5
4
3
2
1
We Care Skilled Nursing Facility Nursing Home in Hayward, CA — Street View
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What this means for your family

This facility is an excellent choice for patients needing intensive physical therapy or those who benefit from a small, intimate setting. However, if your loved one requires specialized dementia care, you should interview the staff specifically about their experience with memory impairment, as one family reported inadequate engagement for a resident with dementia.

Google Reviews

Google Reviews

39 reviews on Google
Families considering We Care Skilled Nursing Facility can expect highly compassionate, family-oriented care, with many reviewers specifically praising the attentive nursing staff and the expertise of Dr. Ash Jain. While the facility excels in rehabilitation and physical therapy, one reviewer noted significant difficulties regarding specialized care for patients with dementia.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities10.0MedsN/AMemory1.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Personalized, small-scale environment
  • Strong medical oversight by Dr. Ash Jain
  • Engaging social activities and events

Concerns

  • Difficulty managing specialized dementia care
  • Subpar food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)4.82022(8)5.02023(9)4.52024(13)4.02025(5)4.82026(6)

Distribution · 42 analyzed

5
35
4
4
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the small-scale environment here, how do you ensure each resident receives personalized attention during meal times?
  • 2How does Dr. Ash Jain's oversight integrate with the day-to-day nursing care for the residents?
  • 3What specific strategies do you use to support residents who may need more specialized support for memory care or cognitive changes?
  • 4Could you tell me more about the types of social activities and events organized to keep the residents engaged?
  • 5How is the facility prepared to handle medical emergencies or changes in health status during the night?
  • 6What steps are being taken to ensure the nutritional quality and variety of the meals served to residents?

Personalized based on this facility's data


Key Review Excerpts

The staff treated our family member like their own family. Amazing group of people.

Long-term resident's family · 2026★★★★★

When I first got to the facility I couldn't get out of bed, now I'm walking with cane and sometimes without any support.

Rehab patient · 2026★★★★★

The best thing I liked about it is the response time from ringing the bell to the time staff shows up at the door is less than 5 minutes.

Long-term resident's family · 2023★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
4.03hrs
98%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.3%
CA
10.5%
Alameda
10.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.4%
Worse than Avg
Here
21.4%
US
19.5%
CA
13.7%
Alameda
8.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Alameda
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
14.4%
CA
10.4%
Alameda
8.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.0%
Mixed vs Avgs
Here
17.0%
US
19.4%
CA
10.7%
Alameda
8.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Alameda
95.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.1%
Better than Avg
Here
94.1%
US
81.8%
CA
94.2%
Alameda
91.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.0%
Mixed vs Avgs
Here
86.0%
US
79.8%
CA
93.2%
Alameda
90.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Alameda
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (15.4)
1 complaint-triggered

This facility has 37 deficiencies across 4 surveys with recurring problems in medication management, nutrition and dietary services, and infection control that persist across multiple years. One family filed a complaint regarding medication practices. While all deficiencies show correction dates, the pattern of repeated issues in core care areas—particularly medication errors appearing in three separate surveys—suggests ongoing operational challenges that families should discuss during visits.

Feb 28, 2025Routine
13
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 31, 2024Complaint
1
0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Oct 19, 2023Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0921Minimal · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Apr 22, 2022Routine
14
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0035Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Ownership & Operations

Who Operates This Facility

Owner / Operator

We Care Skilled Nursing Facility

Organization Type

for profit

Ownership & Management

Owners

Jain, Ashit

Owner

We Care Skilled Nursing Facility

Owner · Organization

Key personnel

Ponder, AldwinManaging Control - Governing BodyJain, AshitOfficer / DirectorJain, AshitOfficer / DirectorWe Care Skilled Nursing FacilityManagerJain, AshitManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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