Landmark of Baton Rouge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 104 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (64%)
Top 25% in LA · Critically understaffed (RN) · Chain outperformer · No penalties on record
What this means for your family
Landmark of Baton Rouge is widely praised for its clean environment and attentive staff, making it a strong candidate for rehabilitation. However, because multiple families have reported significant communication lapses during medical emergencies, we strongly advise you to establish a clear, documented point of contact and emergency notification protocol with the administration upon admission.
Google Reviews
Google Reviews
104 reviews on Google“Landmark of Baton Rouge is frequently praised for its beautiful, clean facility and friendly, attentive staff who make residents feel welcome. While many families express high satisfaction with the rehab services and nursing care, a minority of reviewers have reported serious concerns regarding communication lapses, administrative unresponsiveness, and inconsistent quality of care during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and aesthetically pleasing facility
- Friendly and personable nursing and support staff
- Effective and encouraging physical therapy team
- Welcoming and professional admissions process
Concerns
- Poor communication regarding medical incidents or changes in condition (mentioned by 2 reviewers)
- Unresponsive administrative or billing department (mentioned by 2 reviewers)
- Inconsistent staffing levels or responsiveness during night shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what are your regular protocols for ensuring the common areas stay so inviting?
- 2We noticed the admissions process felt very professional and welcoming; once a resident is settled, how does the staff keep families updated on any changes in their medical condition?
- 3Since the physical therapy team has such a great reputation here, how do you work with the therapists to create a personalized recovery plan for a resident?
- 4How does the nursing team manage resident care and responsiveness during the overnight shifts to ensure everyone stays safe and comfortable?
- 5If there is ever a medical emergency or a sudden change in health, what is the specific communication chain of command that notifies the family?
- 6What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The resident I visited was up and clean. The room was clean. She knew all the staff and they knew her. One of the staff members rememberd that she did not eat lunch and came back in to offer her the lunch tray again.”
“The staff was exceptionally kind, patient and thoughtful. We could not have asked for a better CNA a one B. Dupre constantly checking to see if we needed anything and if everything was alright. He really managed my husband well, firm but kind and convincing.”
“I am her only surviving family member and have full power of attorney, yet Landmark failed to notify me of her accident or condition. I live in another state. Over the past 19 minutes, I have made two phone calls to the only phone number tha”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, triggering inspections that found deficiencies in care planning, daily living assistance, and infection control. The facility has corrected all cited issues, but concerning patterns persist - infection control problems appeared in three separate surveys, and care planning deficiencies recurred across multiple inspections, suggesting ongoing challenges with consistent quality management.
Feb 25, 2026Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 26, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Mar 26, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 23, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 14, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Ownership & Operations
Who Operates This Facility
Landmark of Baton Rouge
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 14 of 48
Ownership & Management
Owners
Medico LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit landmarkbatonrouge.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Heritage Manor of Baton Rouge II
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Baton Rouge Gen Med Ctr, Snf
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