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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 40% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Jefferson Manor Nursing and Rehab Center receives polarized feedback, with some families praising the attentive staff and engaging activities, while others report severe neglect and dangerous understaffing. Recent reviews from late 2025 highlight significant internal turmoil, including allegations of poor management and unsafe staffing ratios that have led to legal or disciplinary concerns for staff. Families considering this facility should carefully weigh the positive reports of cleanliness and communication against the recurring, serious complaints regarding neglect and lack of oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 45 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My Grandmother is the sweetest woman and was neglected often and attempted to take care of herself. This resulted in many injuries and much more. If they fall, just know nobody will see to it until its far too late.”
“The room & bed are always clean & comfortable. You can decorate to add a touch of home. Everyone always has a smile & wave when I go to visit. There are plenty of fun activities.”
“Short staffed!!! YOUR LOVED ONES CARE WILL BE DELAYED. They pay the cnas penny’s and dimes for caring for 20+ patients. I wouldn’t send my dog here”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
7
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern with 23 of 34 deficiencies triggered by family complaints, including repeated issues with abuse protection, care planning, and accident prevention. The facility has faced multiple complaints about protecting residents from abuse and neglect, maintaining safe environments, and developing proper care plans, with some problems recurring across multiple surveys. While the facility reports correcting deficiencies when cited, the high volume of complaint-driven citations suggests ongoing care quality concerns that families should carefully investigate before placement.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 27, 2025
$79,762
Fine
Dec 26, 2024
$25,590
Fine
Jun 27, 2024
$16,276
Jefferson Manor Nursing and Rehab Ctr, LLC
for profit
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 18 of 21 (Lowest rating)
Owners
Kisatchie Health, LLC
Owner · Organization
Prico, INC
Owner · Organization
Maumalanga, Holly
Owner (parent company)
Zimmerman, Freda
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit jeffersonmanornursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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