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Assisted Living Investigative

Lakeshore Residential Care

Reviewer concerns include unprofessional and aggressive management behavior (mentioned by 2 reviewers) — investigate before committing.

1901 Third Avenue, Cleveland Heights · Oakland, CA 9460638 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
2.3/5

based on 8 Google reviews

5
4
3
2
1
Lakeshore Residential Care Assisted Living in Oakland, CA — Street View
Street View

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What this means for your family

This facility presents significant red flags regarding administrative professionalism and communication integrity. While the intake process may initially seem pleasant, multiple reports of verbal abuse from management and dishonest reporting to agencies suggest a high risk for families. You should prioritize an in-person visit at an unannounced time to personally verify the cleanliness and staff conduct.

Google Reviews

Google Reviews

8 reviews on Google
Families should exercise extreme caution when considering Lakeshore Residential Care due to serious allegations of unprofessionalism and verbal abuse from administration. While some individuals have provided high ratings, multiple reviewers report highly distressing experiences involving dishonest communication, aggressive management, and poor facility hygiene.

Quality Themes

Tap a score for details
FoodN/AStaff1.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0Value1.0

Strengths

  • Pleasant intake coordination process

Concerns

  • Unprofessional and aggressive management behavior (mentioned by 2 reviewers)
  • Dishonest communication with families and agencies
  • Poor facility cleanliness and odor
  • Mistreatment of residents by staff

Rating Trends

Tap a year to see what changed

2345.02016(2)1.02017(1)1.02018(1)3.72020(3)1.02022(1)3.02023(1)1.02025(1)

Distribution · 10 analyzed

5
4
4
0
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We heard the intake process is very smooth and welcoming; how do you typically help a new resident transition into the community during their first week?
  • 2What specific protocols do you have in place to ensure the facility remains clean, fresh, and well-maintained for the residents?
  • 3How do you ensure that communication between the management team and family members remains transparent and consistent?
  • 4Can you describe the training your staff receives regarding resident care and respectful interaction?
  • 5What is the process for handling medical emergencies or sudden changes in a resident's health after hours?
  • 6What kind of daily activities or social outings do you organize to keep the residents engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

Spoke with the admin Gaffar Syed, asking questions regarding current resident and her meds (current amount, refill orders, etc.). All questions regarding residents care and her possible discharge from this place, Gaffar begins yelling and cursing saying he cant answer these BS questions and to stop acting like an idiot.

Family member inquiring about resident care · 2025☆☆☆☆

The Syed's are obviously affiliated with this care facility. Nora is their intake coordinator. She was actually pleasant when calling about more information about my father possibly moving to their facility. Unfortunately Nora sent a report to the care coordination agency that was a complete lie.

Prospective resident's family · 2022☆☆☆☆

The beyond STRONG SMELL OF URINE REAKS from the very second one opens up the door to this "facility!!"

Visitor · 2018☆☆☆☆
Source: 8 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

21total
13deficiencies
1 Type A— immediate health risk
12 Type B— non-compliance
Mar 3, 2026Follow-up

The inspection was a Case Management health and safety check conducted on 03/03/2026. The facility was generally observed to be clean and in good repair, with no immediate health concerns noted. One Type B deficiency was cited regarding the facility's front entry door being locked from the inside, which poses a potential safety risk.

Type BCCR 87468.1(a)(6)

Residents must have the right to leave or depart the facility at any time and not be locked in any room, building, or on facility premises. This was violated because the front entry door was observed locked from the inside, requiring a key to open.

Dec 23, 2025Routine

The inspection identified five deficiencies, all classified as Type B violations. Key issues include inadequate liability insurance coverage, improper storage in a resident's shower room, and failures related to required staff training and resident care planning. The facility must address these compliance gaps by the specified Plan of Correction due dates.

Type B1569.605

The facility failed to maintain liability insurance covering at least $1,000,000 per occurrence and $3,000,000 in the total annual aggregate. This poses a potential health and safety risk to persons in care.

Type B87303(a)

The resident's shower room was observed being used as a storage room filled with debris. This poses a potential safety risk to persons in care.

Type B87355(e)

The facility was found to not have S2 associated with the facility on Guardian. This poses a potential safety risk to persons in care.

Type B1569.625(b)(2)

The administrator was unable to provide staff training conducted in 2025. This poses a potential health and safety risk to persons in care.

Type B87467(a)(3)

The facility did not have an updated appraisal needs and services plan for residents R2 and R5. This poses a potential personal rights risk to persons in care.

Sep 5, 2025Complaint
CleanReport

This report details an investigation into a complaint regarding alleged mishandling of a resident's medication. The investigation concluded that the complaint was unsubstantiated, meaning there was not enough evidence to prove the alleged violation occurred.

Jul 10, 2025Other
CleanReport

The facility was inspected on July 10, 2025, following an unannounced visit related to a complaint. The Licensing Program Analyst spoke with the Administrator, and the report notes that no deficiencies were cited during the visit. An exit interview was conducted, and a copy of the report was provided to the staff.

Jun 5, 2025Complaint
CleanReport

This report details an investigation into a complaint alleging staff failed to prevent resident-on-resident assault. After interviewing staff and residents, and reviewing facility records, the agency concluded that the allegation was unsubstantiated. No specific deficiencies were cited in the report.

Apr 30, 2025Complaint

This complaint investigation report, dated April 30, 2025, substantiated allegations regarding delayed medical attention for a resident and the presence of pests. Two deficiencies were cited: one Type A violation concerning failure to call 9-1-1 immediately following an injury, and one Type B violation related to facility sanitation due to pests. The facility must take immediate corrective action on both safety protocols and pest control.

Type ACCR 87465(g)

Staff did not call 9-1-1 immediately when a resident fell and sustained an injury, posing an immediate health, safety, and personal rights risk.

Type BCCR 87303(a)

The facility was found to have cockroaches, indicating a failure to maintain a clean and sanitary environment.

Dec 17, 2024Complaint
CleanReport

The facility underwent a 1-Year Annual Required inspection on December 17, 2024. The Licensing Program Analyst observed adequate conditions across all reviewed areas, including lighting, safety equipment, and record-keeping. No deficiencies were cited during the visit.

Dec 17, 2024Routine
CleanReport

The facility underwent a 1-Year Annual Required inspection on December 17, 2024. The Licensing Program Analyst observed adequate conditions across all reviewed areas, including lighting, safety equipment, and record-keeping. No deficiencies were cited during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gaffar Enterprises, INC.

Administrator

SYED, GAFFAR

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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