Piedmont Gardens Health Facility
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 68 Google reviews
Watch Piedmont Gardens Health Facility
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Piedmont Gardens is an excellent choice for families seeking a vibrant, active community with high-quality rehabilitation services. While the staff is widely praised for their kindness, families should remain active advocates for their loved ones' specific medical needs and be prepared for potential minor inconveniences like elevator wait times.
Google Reviews
Google Reviews
68 reviews on Google“Piedmont Gardens is highly regarded for its compassionate, professional staff and its vibrant, intellectually stimulating community. While many families praise the excellent rehabilitation services and the variety of resident activities, some reviewers have noted concerns regarding elevator reliability and the need for family advocacy to ensure medical orders are strictly followed.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Engaging and diverse resident activities
- Clean and well-maintained environment
- Excellent rehabilitation and physical therapy services
- Prime urban location near amenities
Concerns
- Elevator reliability and availability
- Potential for medical order non-compliance
- Visitor parking availability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that same level of personal care is maintained during shift changes?
- 2Since the facility is so well-regarded for its physical therapy, could you tell us more about how the rehab services are integrated into a resident's daily routine?
- 3What kind of diverse activities or social outings do you have planned to keep residents engaged with the local urban community?
- 4With the facility being so clean and well-maintained, what are your protocols for ensuring the common areas and elevators are always accessible and reliable for residents?
- 5In terms of medical care, how does the team ensure that all physician orders are communicated clearly and implemented promptly by the nursing staff?
- 6We noticed parking can sometimes be a challenge in this area; do you have any tips or designated spots for families coming to visit?
Personalized based on this facility's data
Key Review Excerpts
“My mom spent a few months at Piedmont Gardens this spring as she was recovering from an accident. We found the staff, from medical to administrative professionals, to be caring, kind and helpful. My mom improved so much under their care!”
“The staff here are responsive for the most part and they do their best. This is definitely a very clean and professional environment. My mom had been treated well, but it has come with lots of advocacy on her behalf.”
“I experienced its skilled nursing for three weeks after a knee replacement surgery. It is spotlessly clean and exceptionally well managed. The Nurses, CNA’s and other staff are immediately responsive, cheerful and able”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Piedmont Gardens has 32 deficiencies across three surveys, with persistent issues in fire safety and electrical systems appearing in all three inspections from 2019 to 2025. The facility also shows recurring problems with care planning and medication management. While all deficiencies have correction dates, the repeated fire safety violations suggest ongoing compliance challenges that families should discuss during visits.
Jan 30, 2025Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Nov 17, 2022Routine10
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Apr 11, 2019Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Piedmont Gardens Health Facility
nonprofit
Chain Affiliation
Humangood
17 facilities nationwide
Chain avg rating: 4.3/5 · Rank 7 of 17 (Best)
Ownership & Management
Owners
Humangood Norcal
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit humangood.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Point at Rockridge
< 1 miAssisted Living · Oakland, CA
Mcclure Post Acute
1.0 miNursing Home · Oakland, CA
Medical Hill Healthcare Center
1.1 miNursing Home · Oakland, CA
1440 by the Bay
2.0 miAssisted Living · Emeryville, CA
Ashby Care Center
2.2 miNursing Home · Berkeley, CA
Angels Windsor House
2.4 miAssisted Living · Berkeley, CA