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Nursing Home Top Rated

Lake Prince Woods, INC

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

100 Anna Goode Way, Suffolk, VA 2343440 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 14 Google reviews

5
4
3
2
1

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What this means for your family

While some families report excellent, compassionate care and high-quality dining, there are deeply concerning reports regarding the memory care unit and management oversight. We strongly recommend conducting an unannounced visit and specifically asking for the facility's policy on resident safety and staff accountability to address the patterns of neglect and discrimination mentioned in recent reviews.

Google Reviews

Google Reviews

14 reviews on Google
Lake Prince Woods presents a stark contrast in experiences, with some families praising the compassionate, family-like care and high-quality dining, while others report severe issues regarding management, safety, and ethical conduct. Critical concerns raised include allegations of theft, neglect in the memory care unit, and reports of discriminatory practices within the facility. Prospective families should weigh the positive reports of rehab and staff warmth against the serious, recurring allegations of poor oversight and safety lapses.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean8.0ActivitiesN/AMedsN/AMemory1.0Comms3.0Value2.0

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained grounds
  • High-quality dining and food services
  • Effective rehabilitation therapy

Concerns

  • Serious safety and neglect issues in memory care (mentioned by 2 reviewers)
  • Poor management and lack of professional oversight (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(2)1.04.5'19(2)5.01.0'22(2)4.05.0'24(1)2.6'25(5)

Distribution · 16 analyzed

5
7
4
2
3
0
2
0
1
7

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With your high CMS staffing rating, how do you ensure that the nursing team stays closely connected with families regarding daily updates?
  • 2We noticed your team is very active in responding to feedback; how does management use resident and family input to improve facility oversight?
  • 3What specific safety protocols and supervision measures are in place for residents in the memory care unit?
  • 4Since food quality is a known strength here, could you tell us more about how the dining services are structured and how much choice residents have?
  • 5How does the facility handle medical emergencies or sudden changes in a resident's health during the night?
  • 6What kind of daily activities or social programs are available to keep residents engaged and active in the community?

Personalized based on this facility's data


Key Review Excerpts

They all treated her like family and even called her Grandma, just as she wanted to be called. She was always very clean and taken care of.

Grandchild of resident · 2024★★★★★

We discovered a number of problems in just a few days that included theft, staff members using my mother's hairbrush, other residents sleeping in my mother's bed while she had to sleep on the floor for hours at a time.

Memory care family member · 2018☆☆☆☆

This facility has proven, time and again, that it is more concerned with the net worth of the families it serves than with providing care, dignity, and support to those at the end of their lives.

Family member of potential resident · 2025☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
4.99hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility75.5%
Worse than Avg
Here
75.5%
US
93.4%
VA
91.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
4.9%
VA
5.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
19.5%
VA
20.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
1.6%
VA
1.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.5%
VA
14.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.2%
Worse than Avg
Here
64.2%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility71.2%
Worse than Avg
Here
71.2%
US
79.8%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (14.5)

Lake Prince Woods shows a mixed record with 17 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve environmental safety and electrical systems, appearing in multiple inspections from 2017 through 2022. Additional concerns included care planning, medication management, and infection control. While all deficiencies were addressed, the persistence of electrical and safety issues across different years suggests ongoing maintenance challenges that families should discuss during visits.

Nov 26, 2025Routine
3
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 3, 2022Routine
4
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Aug 29, 2019Routine
3
0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lake Prince Woods, INC

Organization Type

nonprofit

Chain Affiliation

Chain Name

Everyage Senior Living

Chain Size

4 facilities nationwide

Chain avg rating: 4.5/5 · Rank 1 of 4 (Best)

Ownership & Management

Key personnel

Everyage5% or Greater Security InterestAbernethy, JuliusOfficer / DirectorAlcorn, GregoryOfficer / DirectorBolick, LawrenceOfficer / DirectorBranch, AnthonyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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