Lake City Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 6.0)
- High staff turnover (67%)
Bottom 25% in FL · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
This facility is highly recommended for its exceptional therapy and nursing care, which many families describe as feeling like family. However, be prepared for potential hurdles during the initial admissions process; we recommend maintaining direct contact with specific administrative staff to ensure your paperwork and questions are handled promptly.
Google Reviews
Google Reviews
33 reviews analyzed“Lake City Healthcare and Rehabilitation Center (often referred to as Solaris) is highly regarded by many families for its compassionate nursing staff, effective rehabilitation therapy, and clean environment. While the vast majority of reviews are glowing, some families have reported challenges with administrative communication during the admissions process and occasional unprofessionalism from front-desk staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality physical and occupational therapy
- Clean and well-maintained facility
- Helpful and knowledgeable administrative support
Concerns
- Poor communication or responsiveness from admissions/administrative staff (mentioned by 2 reviewers)
- Unprofessional or rude behavior from front-desk reception staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on staffing and health inspections, what specific steps is the leadership team taking to improve these metrics and ensure consistent quality of care?
- 2I noticed some feedback regarding communication with the administrative team; what is the best way for our family to stay in the loop and receive timely updates about our loved one's health?
- 3Since the facility has received some mixed feedback regarding front-desk interactions, how do you ensure that families and visitors feel welcomed and supported when they arrive?
- 4With the therapy department being a noted strength, how will my family member's physical or occupational therapy plan be integrated into their daily routine here?
- 5What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and notifying the family during off-hours?
Personalized based on this facility's data
Key Review Excerpts
“My mother is receiving care and therapy at Solaris now due to a fall. I can not begin to say how happy I am with the staff and the caliber of therapy they provide.”
“I cannot say enough about the staff and the cleanliness of the facility. I had to place my grandparents together at the same time and they accommodated us so well. Everyone was so helpful and welcoming.”
“I am now entering my 8th year here and it is where I belong in my 87th year. Alisha has gone to bat for me at what could have been frightening mistakes in insurance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 43 deficiencies across three surveys with recurring issues in fire safety systems, medication management, and food service safety appearing in each inspection. While all deficiencies have correction dates, the persistent pattern of similar problems—particularly with sprinkler system maintenance, pharmacy oversight, and food handling—suggests ongoing operational challenges that families should investigate during visits to ensure improvements are sustained.
Apr 10, 2025Routine22
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 19, 2024Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 27, 2022Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Lake City Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Excelsior Care Group
33 facilities nationwide
Chain avg rating: 2.6/5 · Rank 22 of 32
Ownership & Management
Owners
Lake City Operating Holdings LLC
Owner · Organization
Bdcc Consutking Group LLC
Owner (parent company) · Organization
Fdz Consulting LLC
Owner (parent company) · Organization
Jz Consulting LLC
Owner (parent company) · Organization
Rubiweb Florida Services Group USA LLC
Owner (parent company) · Organization
Powers, Brian
Owner (parent company)
Rubenstein, David
Owner (parent company)
Weber, Aron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit solarishealthcare.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Solaris Healthcare Lake City
< 1 miNursing Home · Lake City, FL
Lake Montgomery Health and Rehabilitation Center
< 1 miNursing Home · Lake City, FL
Baya Pointe Nursing and Rehabilitation Center
1.5 miNursing Home · Lake City, FL