Kozy Gardens Assisted Living LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
The facility has a long-standing reputation for providing deeply compassionate, family-oriented care and excellent meals. However, because a recent review flagged significant structural and safety concerns, families should conduct a thorough physical inspection of the building's maintenance before committing.
Google Reviews
Google Reviews
15 reviews analyzed“Kozy Gardens is highly regarded by families for its exceptionally compassionate, family-like care and a warm, welcoming atmosphere. While many reviewers praise the homemade meals and attentive staff, one recent review raises serious concerns regarding structural and safety issues within the home.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Warm, family-like atmosphere
- High-quality homemade meals
- Clean and peaceful environment
Concerns
- Safety and structural problems in the facility
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the homemade meals here; could you tell us more about the daily menu and how much input residents have in their food choices?
- 2The atmosphere here seems so warm and family-like; how do you foster that sense of community among the residents?
- 3Since we want to ensure a safe environment, could you walk us through any recent facility updates or maintenance plans you have in place?
- 4How does the nursing staff handle medical emergencies or urgent care needs during the overnight hours?
- 5What kind of daily activities or social outings are available to help residents stay engaged and active?
- 6We noticed the staff is very attentive to residents; how do you ensure that level of personalized care is maintained as the community grows?
Personalized based on this facility's data
Key Review Excerpts
“The most outstanding staff, in particular Lourdes and Esther. The caretakers take great care of all the residents. They all take such loving care of your loved ones, you feel like you found a long lost family from your past.”
“On the more practical side, the home IS a home in every respect - homemade meals with “real” food; there is an incredible atmosphere of love that envelops and embraces the residents and their loved ones.”
“My mom lived at Kozy Gardens after having a stroke that brought on dementia. From the moment I visited I knew it was the best place for Mom. Esther, the owner, was there to greet me.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jul 31, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaint 00137962 conducted on July 31, 2025.
Jul 18, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on July 18, 2025:
Based on documentation review, observation, and interview, the governing authority failed to ensure that the Department was notified when there was a change in the manager. Findings include: 1. A review of Department documentation revealed E4 was listed as the facility manager. 2. During an inspection of the facility, the Compliance Officer observed E1’s manager's certificate posted within the facility, with an effective date of November 1, 2024. 3. In an interview, the findings were reviewed with E1, and E1 reported E1 became the manager on November 1, 2024 and thought the notification was made to the Department.
Based on record review and interview, the manager failed to ensure a personnel record for each employee included evidence of documentation outlined in R9-10-806(C)(1)(a-c) as required. Findings include: 1. A review of E3’s personnel record revealed documentation of the following items was unavailable for review: -documentation of E2’s skills and knowledge; -current Cardiopulmonary resuscitation (CPR) training; and -current First aid training. 2. In an interview, E1 reported the documents exist; however, E1 was unable to locate them during the inspection. 3. In an interview, E1 acknowledged E2’s personnel record did not contain documentation of E2’s documented skills and knowledge, CPR training, and first aid training.
Feb 16, 2024Complaint
An on-site investigation of complaint AZ00204726 was conducted on February 16, 2024, and the following deficiency was cited :
Based on record review and interview, the manager failed to ensure a resident had a written service plan that was reviewed and updated no later than 14 calendar days after a significant change in the resident's physical, cognitive, or functional condition. Findings include: 1. A review of R1's medical record revealed an initial service plan for directed care services, initiated on November 23, 2023. The service plan detailed limited assistance for fall risk. It stated R1 was independently mobile with the assistance of a walker. 2. A review of facility documentation revealed R1 was transported to the hospital after a syncope episode and resulted in a pacemaker being implanted on December 15, 2023. 3. A review of facility documentation revealed R1 suffered falls on December 27, 2023 and January 3, 2024. A review of the incident reports from December 27, 2023, revealed "Manager's Action Taken to Correct and/or Prevent Reoccurrence: - Requested home health to provide a walker to help keep resident stable due to his change in condition - Instructed staff to provide assistance to resident during movement until he is steady on his feet again - Check blood pressure twice a day before giving blood pressure medications". 3. A review of R1's medical record revealed no service plan update dated within 14 calendar days after R1's significant change in physical condition. 4. In an interview, E1 acknowledged R1's service plan was not updated within 14 calendar days after a significant change of condition.
Oct 3, 2023ComplaintCleanReport
An on-site investigation of complaint AZ00199310 was conducted on October 3, 2023 and no deficiencies were cited .
Aug 14, 2023Complaint
An on-site investigation of complaint AZ00199178 was conducted on August 14, 2023 and the following deficiency was cited .
Based on documentation review and interview, the governing authority failed to notify the Department according to Arizona Revised Statutes (A.R.S.) \'a7 36-425(I) when there was a change in the manager and identify the name and qualifications of the new manager. Findings include: 1. A review of Department documentation revealed E4 was no longer the licensed manager effective February 28, 2023. 2. In an interview, E1 reported E3 became the new manager on March 1, 2023. 3. A review of Department documentation revealed no evidence to indicate the governing authority notified the Department when there was a change in the manager. 4. In an interview, E1 acknowledged the facility did not notify the Department of a change in the facility's manager in March 2023.
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References & Resources
Google Maps
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Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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