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Nursing HomeMedicaid Investigative

Knopp Nursing & Rehab Center INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

202 Billie Dr, Fredericksburg, TX 7862460 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 7 Google reviews

5
4
3
2
1
Knopp Nursing & Rehab Center INC Nursing Home in Fredericksburg, TX — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (74%)
  • High RN turnover (60%)

Bottom 25% in Texas · Critically understaffed (RN) · Very high staff turnover · $32,094 in fines

Source: Medicare data

What this means for your family

While some families report excellent long-term care for dementia patients, recent reports of neglect and poor hygiene are deeply concerning. If you choose this facility, you must maintain frequent, unannounced visits to ensure medication is being administered correctly and hygiene standards are met.

Google Reviews

Google Reviews

7 reviews analyzed
Families should exercise significant caution due to serious reports of neglect, including patients being left unchanged and poor medication communication. While some long-term residents receive attentive care and enjoy good meals, recent reviews highlight alarming issues with hygiene, staff attitude, and facility maintenance.

Quality Themes

Tap a score for details
Food5.0Staff2.0Clean2.0ActivitiesN/AMeds1.0Memory5.0Comms1.0ValueN/A

Strengths

  • Attentive care for dementia patients
  • Responsive problem-solving for known issues
  • Good quality food for residents

Concerns

  • Neglect regarding hygiene and patient care (mentioned by 2 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 2 reviewers)
  • Poor facility cleanliness and odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(2)1.02019(3)5.02022(2)2.02024(1)5.02026(1)

Distribution

5
3
4
0
3
0
2
1
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the quality of the food here; could you tell me more about the daily meal plans and how much variety there is for residents?
  • 2With the specialized care mentioned for dementia patients, what specific routines or sensory activities do you have in place to keep residents engaged?
  • 3How does the nursing team manage medication schedules to ensure everything is handled accurately and timely?
  • 4What specific protocols are in place to ensure the facility remains clean, fresh, and well-maintained for the residents?
  • 5How does the staff communicate important updates or changes in a resident's condition to the family members?
  • 6In the event of a medical emergency during the night, what is the immediate process for contacting doctors and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

My mom has been here for over 10 months and they take very good care of her. She gets all things met as she has dementia bad. ... I wouldn't have her any place else they eat great and never let her sit in dirty clothes.

Long-term resident's family · 2022★★★★★

Every nursing facility has it's problems but here at Knopps #1 they correct any problem that arises as quickly as possible.

Family of former resident · 2022★★★★★

The room my father had been put in was not only absolutely filthy but not ADA compliant & he’s wheelchair bound.

Family of former resident · 2019☆☆☆☆
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
31%
Registered nurses for medical care
Total Nursing
2.99hrs
73%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
19.4%
TX
14.2%
Gillespie
16.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.4%
Worse than Avg
Here
25.4%
US
15.4%
TX
9.4%
Gillespie
6.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.1%
Worse than Avg
Here
34.1%
US
19.5%
TX
18.4%
Gillespie
21.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
15.3%
TX
14.9%
Gillespie
23.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Mixed vs Avgs
Here
2.7%
US
12.1%
TX
2.5%
Gillespie
1.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Gillespie
96.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.3%
Mixed vs Avgs
Here
62.3%
US
79.7%
TX
88.0%
Gillespie
59.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.9%
Better than Avg
Here
94.9%
US
81.8%
TX
89.2%
Gillespie
82.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
TX
1.5%
Gillespie
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Near state avg (9.1)
6 complaint-triggered
$32,094 in fines

Families have filed multiple complaint reports, triggering 6 deficiencies including concerns about medication management, safety supervision, and nursing competency. This facility shows recurring problems across medication management, fire safety systems, and care planning that have persisted across multiple surveys from 2022-2024, though all violations have been corrected after citation.

Oct 18, 2024Complaint
2
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Oct 18, 2024Routine
11
0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0609ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0553MinorCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 9, 2024Complaint
4
0678SevereCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0635MinorCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Sep 18, 2023Routine
15
0756ModerateCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0835ModerateCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838ModerateCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0727MinorCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Jul 22, 2022Routine
6
0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0909ModerateCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0343ModerateCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Oct 18, 2024

$16,448

Payment Denial

Oct 18, 2024

4-day denial

Fine

Sep 9, 2024

$15,646

Ownership & Operations

Who Operates This Facility

Owner / Operator

Knopp Nursing & Rehab Center, INC

Organization Type

for profit

Administrator

JANE PERRY

Ownership & Management

Owners

Luchenbach, Jay

Owner

50%

Monkhouse, Mary

Owner

9%

Perry, Chase

Owner

9%

Perry, Jane

Owner

33%

Key personnel

Luchenbach, JayOfficer / DirectorMonkhouse, MaryOfficer / DirectorPerry, ChaseOfficer / DirectorPerry, ChaseOfficer / DirectorPerry, JaneOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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