The Villages of Windcrest
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
The Villages of Windcrest offers an exceptional environment for memory care and social engagement, with many families praising the staff's compassion. However, because of a recent report regarding medication safety, families should proactively ask management about their specific protocols for medication administration and how they monitor staff during shift changes.
Google Reviews
Google Reviews
26 reviews analyzed“The Villages of Windcrest is highly regarded by many families for its compassionate staff, vibrant activity programs, and high-quality memory care services. While most reviewers praise the warm, home-like environment and excellent leadership, one recent reviewer raised serious concerns regarding medication administration safety and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Engaging and diverse activity programs
- High-quality memory care services
- Welcoming and beautiful physical environment
- Strong leadership and management
Concerns
- Safety concerns regarding medication administration
- Staff responsiveness and availability
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized, warm responses to positive reviews by highlighting staff dedication and community values. For negative reviews, they use a consistent template focused on inviting direct communication to resolve issues.
Questions for Your Tour
- 1We've heard wonderful things about the compassionate caregiving staff here; how do you ensure that same level of attentiveness is maintained during shift changes?
- 2The activity programs here look so diverse and engaging; could you tell us more about what a typical weekly schedule looks like for a resident?
- 3What specific protocols do you have in place to ensure medication is administered accurately and safely every single day?
- 4In the event of a medical emergency during the night, what is the process for getting immediate assistance for a resident?
- 5The physical environment here is so beautiful and welcoming; how do you incorporate the natural surroundings into the daily life of the residents?
- 6We noticed the management team is very involved in the community; how does the leadership stay connected with the day-to-day needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“I spend quite a bit of time with her daily at the facility and I can’t emphasize strongly enough how pleased I am with the quality of the physical facility…their processes…and their staff!”
“Like many dementia people my husband stopped eating but thanks to the caregivers and Executive Chef, Rob Stewart Bill is eating again.”
“The staff at the Villages of Windcrest are A+. Extremely kind, caring and loving. They go over and above to make my Mom feel loved and nurtured.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Villages of Windcrest has faced recent regulatory challenges, including a significant administrative penalty in October 2024 regarding resident safety and protection from abuse or neglect. Previous inspections also identified administrative deficiencies related to proper documentation and public notices regarding electronic monitoring.
Oct 14, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Nov 17, 2021Routine
Health Code (3 violations)
The facility failed to maintain in each resident's active clinical record a signed copy of the required form concerning Authorized Electronic Monitoring.
The facility failed to post the required public notice stating that some resident rooms may be monitored electronically by devices that are concealed.
The facility failed to post a copy of the most recent inspection report.
Ownership & Operations
Who Operates This Facility
Windcrest Opco, LLC
for profit
JUNIPER MANAGEMENT LLC
MIEKEL MELTON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit frontiermgmt.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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