Kingsway Manor, LLC
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
While the facility is frequently praised for its cleanliness and welcoming environment, the most recent feedback from 2025 raises serious concerns about the quality of care for vulnerable residents. We strongly recommend that families conduct an unannounced visit and specifically observe how staff interact with residents who have limited communication abilities.
Google Reviews
Google Reviews
12 reviews on Google“Kingsway Manor, LLC receives praise for its cleanliness and the personable nature of its staff, with several reviewers describing it as a welcoming, home-like environment. However, recent feedback highlights serious concerns regarding the quality of care and the safety of residents who may struggle to communicate their needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Personable and respectful staff
- Welcoming, home-like atmosphere
Concerns
- Poor quality of aide care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the manor looks; what are some of the ways you maintain that home-like atmosphere for the residents?
- 2We noticed how much the management cares about responding to everyone's feedback; how does that culture of communication extend to how you update families on their loved ones?
- 3Since the staff seems so personable and welcoming, how do you ensure that the level of care remains consistent and high-quality for every resident during every shift?
- 4What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
- 5In the event of a medical emergency or a change in health status during the night, what is the specific protocol for notifying the family?
- 6How do you help new residents transition into the community to ensure they feel at home right away?
Personalized based on this facility's data
Key Review Excerpts
“One of the cleanest facilities I have ever seen, and the staff is so personable. It gives the residents a feel of home, and a living feel like a gated community.”
“Terrible place! Keep a close eye on your loved ones especially if they have a hard time communicating!”
“Awful aides”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
14 violations from 12 inspections
Jul 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 2, 2025Complaint
Resident services
Environmental standards
Resident services
Resident services
Food service
Resident services
Resident services
Apr 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 6, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 15, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 11, 2024Complaint
Food service
Resident services
Food service
Resident services
Resident funds and valuables
Environmental standards
Oct 20, 2023Complaint
Resident services
Ownership & Operations
Who Operates This Facility
Kingsway Manor, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit kingswaycommunity.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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