Assisted Living

Kingsway Manor, LLC

Name: Public quality & inspection record for Kingsway Manor, LLC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.

357 Kings Road, Schenectady, NY 12304|Reported capacity: 140|Licensed & active

Source: NY DOH — view official record

Google rating

4.3/5

based on 12 Google reviews

(518) 393-4304 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Kingsway Manor, LLC highly. Reviewers highlight: clean, well-maintained facility, personable and respectful staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

14 public Google reviews available

Kingsway Manor, LLC receives praise for its cleanliness and the personable nature of its staff, with several reviewers describing it as a welcoming, home-like environment. However, recent feedback highlights serious concerns regarding the quality of care and the safety of residents who may struggle to communicate their needs.

Quality Themes

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Strengths

Clean, well-maintained facility
Personable and respectful staff
Welcoming, home-like atmosphere

Concerns

Poor quality of aide care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is so wonderful to see how clean and well-maintained the manor looks; what are some of the ways you maintain that home-like atmosphere for the residents?
2We noticed how much the management cares about responding to everyone's feedback; how does that culture of communication extend to how you update families on their loved ones?
3Since the staff seems so personable and welcoming, how do you ensure that the level of care remains consistent and high-quality for every resident during every shift?
4What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
5In the event of a medical emergency or a change in health status during the night, what is the specific protocol for notifying the family?
6How do you help new residents transition into the community to ensure they feel at home right away?

Personalized based on this facility's data

Key Review Excerpts

“One of the cleanest facilities I have ever seen, and the staff is so personable. It gives the residents a feel of home, and a living feel like a gated community.”

Local Guide · 2019★★★★★

“Terrible place! Keep a close eye on your loved ones especially if they have a hard time communicating!”

Family member · 2025★☆☆☆☆

“Awful aides”

Family member · 2018★☆☆☆☆

Source: 14 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: NY Dept. of Health

13total

14deficiencies

Key Findings

14 violations from 13 inspections

Mar 24, 2026ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jul 31, 2025ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

May 2, 2025Complaint7 deficiencies reported

View official report

487.7 (g) (1) (ii-xiv)

Resident services

487.7 (d) (1) (iv)

Resident services

487.11 (k) (1-3)

Environmental standards

487.7 (f) (11) (iii)

Resident services

487.8 (e) (1)

Food service

487.7 (f) (11) (vii)

Resident services

487.7 (f) (12) (ii)

Resident services

Apr 28, 2025ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jan 21, 2025ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Dec 6, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jul 15, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

May 11, 2024Complaint6 deficiencies reported

View official report

487.8 (e) (1)

Food service

487.6 (a) (4)

Resident funds and valuables

487.7 (f) (12) (iii)

Resident services

487.11 (a)

Environmental standards

487.7 (g) (1) (ii-xiv)

Resident services

487.8 (e) (9-10)

Food service

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kingsway Manor, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(518) 393-4304

kingswaycommunity.com

357 Kings Road

Schenectady, NY 12304

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

12 reviews from families & visitors

Official Website

Visit kingswaycommunity.com

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.