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Assisted Living

Ingersoll Place

Limited public data on Ingersoll Place. Call, tour, and ask to meet current residents' families — your own impression matters most.

3359 Consaul Road, Schenectady, NY 1230478 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
3.6/5

based on 14 Google reviews

5
4
3
2
1
Ingersoll Place Assisted Living in Schenectady, NY — Street View
Street View

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What this means for your family

While some families report a very positive experience with the staff, the recent complaints regarding renovation-related disruptions and value for money are concerning. I recommend asking management specifically how they plan to compensate residents for loss of facility access during construction and requesting a detailed breakdown of current staffing ratios.

Google Reviews

Google Reviews

14 reviews on Google
Ingersoll Place receives highly polarized feedback, with some families praising the staff as professional and caring, while others report significant issues with staffing levels and management. Recent reviews highlight frustration regarding ongoing facility renovations and perceived lack of value for the cost, contrasting with earlier positive experiences.

Quality Themes

Tap a score for details
Food10.0Staff6.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms5.0Value1.0

Strengths

  • Professional and helpful staff
  • Positive resident satisfaction in some cases
  • Responsive communication for some families

Concerns

  • Understaffing and staff burnout (mentioned by 2 reviewers)
  • Disruptions and lack of transparency regarding facility renovations (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'09(1)'18(3)'21(1)'23(1)'26(1)

Distribution · 15 analyzed

5
9
4
0
3
0
2
1
1
5

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We noticed the staff is often described as very professional and helpful; how do you ensure that level of care remains consistent during busy shifts?
  • 2With the recent renovations happening, how are you managing any potential disruptions to the residents' daily routines?
  • 3Could you walk us through how the team handles medical emergencies or changes in health needs during the overnight hours?
  • 4What kind of daily activities or social outings are planned to keep the residents engaged and connected with one another?
  • 5We appreciate how responsive the communication is with families; what is the best way for us to stay updated on our loved one's well-being?
  • 6How do you approach the balance of providing personalized attention to each resident while managing the needs of the entire community?

Personalized based on this facility's data


Key Review Excerpts

The entire staff has been fantastic and very professional. They made our family at ease and answered our many questions without delay.

Family member of residents · 2021★★★★★

My mom is a resident here and the staff couldn’t be more helpful and wonderful to her. It’s truly a blessing to find people who treat your family like their own.

Resident's family · 2019★★★★★

I am in toom 203. I paid 10,000 for this place. Now they tell me I do not have full use. I think i should have a rebate.

Resident · 2024☆☆☆☆
Source: 14 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

10total
25deficiencies

Key Findings

25 violations from 10 inspections

Aug 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 29, 2025Complaint
487.4 (a)

Admission standards

Apr 22, 2025Routine
487.7 (f) (12) (ii)

Resident services

487.7 (f) (5)

Resident services

1001.10 (l) (3)

Medication management.

487.7 (f) (11) (x)

Resident services

487.11 (f) (8)

Environmental standards

487.7 (g) (1) (ii-xiv)

Resident services

487.7 (f) (11) (i-v)

Resident services

1001.10 (i) (1)

Resident services.

487.8 (c)

Food service

Oct 11, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Apr 30, 2024Routine
487.5 (a) (3) (x)

Resident protections

487.9 (a) (8)

Personnel

487.8 (e) (1)

Food service

487.7 (f) (11) (vii)

Resident services

487.11 (b) (1-2)

Environmental standards

487.7 (f) (5)

Resident services

487.10 (d) (1-2)

Records and reports

487.7 (f) (12) (ii)

Resident services

487.7 (f) (11) (x)

Resident services

487.11 (f) (8)

Environmental standards

487.7 (f) (11) (i-v)

Resident services

487.11 (a)

Environmental standards

487.7 (f) (11) (xi)

Resident services

487.11 (h) (5)

Environmental standards

Jan 25, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 28, 2022Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ingersoll Adult Home, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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