Loading EveryPlace content…
A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 40 Google reviews
Email Kingston of Ashland to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Kingston of Ashland has a middle-range Medicare overall rating. Strengths include effective physical and occupational therapy programs. Some reviewers note concerns about significant delays in responding to call lights (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Kingston of Ashland receives highly polarized feedback, with many praising the facility for its effective rehabilitation therapy and clean environment, while others report severe failures in basic patient care. Families frequently express frustration over significant delays in responding to call lights, medication management errors, and poor communication from nursing staff. While some families describe a compassionate and professional team, others warn of neglect and inconsistent care standards.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff is extremely friendly, and the facility is always clean and comfortable. Their excellent therapy team is dedicated to their patients and returning them to their prior lifestyles.”
“This is the 4th day my father has been in this facility and every day they have forgotten a meal (breakfast or dinner). They failed to answer his call button multiple times when he needs to use the restroom.”
“My mom had MAJOR back surgery, after being transfered to Kingston they held her pain pills for TWELVE hours the first day. The 2nd day the pain pills were off by hours, they wouldn't answer the bell for her to use the bathroom which HAD to be done ONLY with their help.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering 17 deficiencies, with recurring issues in medication management, resident rights, and infection control appearing across multiple surveys from 2018 to 2025. The pattern shows persistent problems including medication errors, poor communication with families about resident conditions, and inadequate infection prevention measures. While all deficiencies show correction dates, the ongoing complaint pattern and repetition of similar issues across seven years suggests systemic care quality concerns that warrant careful consideration.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Kingston of Ashland
for profit
Kingston Healthcare
6 facilities nationwide
Chain avg rating: 3.7/5 · Rank 6 of 6 (Lowest rating)
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit kingstonofashland.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Crystal Care Center of Ashland
< 1 miNursing Home · Ashland, OH
Brethren Care Village Health Care Center
1.6 miNursing Home · Ashland, OH
Good Shepherd the
1.9 miNursing Home · Ashland, OH
Country Pointe
9.5 miNursing Home · Wooster, OH