Kingston Court Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 126 Google reviews
Watch Kingston Court Skilled Nursing and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in PA · Below recommended RN staffing · $59,314 in fines
What this means for your family
While Kingston Court has received strong praise for its rehabilitation therapy and recent administrative changes, the facility has a history of serious complaints regarding staffing and patient hygiene. We strongly recommend that you visit during off-hours or weekends to observe staffing levels yourself and ask management specifically about their protocols for call-bell response times and medication administration.
Google Reviews
Google Reviews
126 reviews on Google“Kingston Court Skilled Nursing and Rehabilitation receives highly polarized feedback, with many families praising the facility's recent improvements, friendly staff, and effective rehabilitation programs. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call bells, poor hygiene, and communication failures. Families should be aware that experiences appear to vary widely depending on the specific unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and welcoming front-line staff
- Engaging activities and community events
- Clean and well-maintained facility environment
Concerns
- Slow or non-existent response to call bells (mentioned by 6 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 8 reviewers)
- Poor hygiene and cleanliness in resident rooms (mentioned by 5 reviewers)
- Medication management errors or lack of transparency (mentioned by 5 reviewers)
- Inconsistent communication from management and social workers (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 133 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Kingston Court has a very active calendar of community events; could you walk me through how residents are encouraged to participate in these activities on a daily basis?
- 2Since I see that you are very engaged with family feedback online, what is the best way for us to maintain consistent communication with the management team regarding our loved one’s care plan?
- 3With your physical and occupational therapy programs being a standout feature, how do you coordinate those sessions with the daily nursing care to ensure our loved one stays on track with their recovery?
- 4Given the importance of timely assistance, could you explain your current process for monitoring and responding to call bells to ensure residents get the help they need promptly?
- 5How does your nursing team manage medication administration to ensure accuracy and transparency, and how would we be notified if there were ever a change in a prescription?
- 6We value a clean and comfortable living environment; what is your current protocol for daily housekeeping and room maintenance to ensure residents' rooms stay sanitized and well-kept?
Personalized based on this facility's data
Key Review Excerpts
“The staff is extremely friendly and caring and made my Mother feel like family! I cannot speak for long term care there but during the short time she was there she enjoyed her stay!”
“I cannot say enough good things about Kingston Court! Since the new administrator took over, you can really feel a positive shift in the energy. The staff is attentive, and I love seeing the fun activities they plan for the residents.”
“My mom was there several times for rehab and the service has declined. Left her in a wet pull-up for two hours n my mom has a history of UTIs. We were told they were short staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering deficiencies at this facility, with 23 complaint-related violations across multiple surveys. The most persistent problems involve medication management, resident care and treatment, and safety hazards. Recent violations in 2025 show ongoing issues with pain management and medication errors, indicating these core problems continue despite previous corrections, suggesting systemic challenges in basic care delivery.
Mar 9, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 11, 2025Routine6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jan 9, 2025Complaint4
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 3, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 29, 2024Routine19
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure a qualified health professional conducts resident assessments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Jan 9, 2025
$32,646
Fine
Aug 29, 2024
$15,435
Fine
Jan 19, 2024
$28,991
Fine
Sep 19, 2023
$14,888
Ownership & Operations
Who Operates This Facility
Kingston Court Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 89 of 188
Ownership & Management
Owners
Genesis Pm Pa Operations LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
126 reviews from families & visitors
Official Website
Visit kingstoncourtnursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Autumn House East
< 1 miAssisted Living · York, PA
Khs Mental Heatlth Services Market St Specialized Comm Res
< 1 miAssisted Living · York, PA
Misericordia Nursing & Rehabilitation Center
< 1 miNursing Home · York, PA
Amoroso Wellness at York
1.0 miAssisted Living · York, PA
Pleasant Acres Rehabilitation and Nursing Center
2.0 miNursing Home · York, PA
The Residence at Fitz Farm
2.3 miAssisted Living · York, PA