A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 371 Google reviews

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Kindred Hospital East Greensboro has a middle-range Medicare overall rating. Strengths include highly effective respiratory and wound care teams. Some reviewers note concerns about neglect of basic hygiene and patient cleanliness (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Kindred Hospital East Greensboro is a long-term acute care facility that receives high praise for its specialized respiratory, wound care, and physical therapy teams. Many families report that their loved ones recovered significantly under the staff's care, often highlighting the helpfulness of the patient advocate and the convenience of Zoom meetings for updates. However, a recurring minority of reviewers report serious concerns regarding neglect, poor hygiene, and unprofessional communication, suggesting that the quality of care can be inconsistent.
Quality Themes
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Concerns
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Distribution · 217 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My husband has been here for around 27 days. His caregivers has been phenomenal; his nurses are tip notch and always tending to his needs. Dr.Osei Bonsu has given him excellent care and has treated every problem quickly and effectively.”
“I had to demand several times for my sister’s room to be cleaned, for her to be turned and cleaned, and suctioned. They left instruments and medicine open and out. I even walked into her room and her body was exposed while the door was wide open.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 14 measures
8
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns including families filing complaints about protection of residents' belongings and failure to properly report suspected abuse or neglect. The most recurring issues span care planning and assessment, nutrition and dietary services, and nursing services, with problems appearing in both 2024 and recent 2025 surveys suggesting ongoing challenges. While the facility has correction plans in place, the persistence of deficiencies across multiple care areas warrants careful consideration.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Kindred Hospital East Greensboro
for profit
Kindred Healthcare
4 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 4
Owners
Kindred Healthcare Operating LLC
Owner · Organization
Kentucky Hospital Holdings Jv Lp
Owner (parent company) · Organization
Kentucky Hospital Holdings LLC
Owner (parent company) · Organization
Kentucky Hospital Intermediate LLC
Owner (parent company) · Organization
Kindred Healthcare LLC
Owner (parent company) · Organization
Knight Health Holdings LLC
Owner (parent company) · Organization
Knight Health LLC
Owner (parent company) · Organization
Key personnel
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