Kenwood Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, compassionate staff members. Still worth an in-person visit.
based on 202 Google reviews
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What this means for your family
While the facility has a strong history of community support and an active activities program, recent years have seen serious allegations regarding patient neglect and staffing shortages. We strongly advise families to conduct unannounced visits and ask specifically about the current nurse-to-patient ratios and how the facility handles communication with families during health crises.
Google Reviews
Google Reviews
202 reviews on Google“Kenwood Health and Rehabilitation Center presents a polarized experience for families. While many reviewers from 2019 praise the facility for its compassionate staff and clean environment, recent reviews from 2021 onwards frequently cite concerns regarding neglect, poor communication, and inadequate patient care. Families considering this facility should be aware of the significant discrepancy between the historical positive feedback and more recent reports of staffing issues and hygiene concerns.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate staff members
- Active and engaging life enrichment programs
- Clean and well-maintained facility environment
Concerns
- Neglect and poor patient hygiene (mentioned by 4 reviewers)
- Inadequate staffing levels and staff responsiveness (mentioned by 4 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Poor food quality and dining assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 118 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure prompt responsiveness to call lights and resident needs?
- 2I noticed your life enrichment program is highly praised; could you walk me through what a typical week of activities looks like for a resident?
- 3How does your team ensure consistent communication with families regarding changes in a resident's health or daily status?
- 4What steps are taken during dining hours to ensure that residents who need assistance with meals receive the support they require?
- 5Could you explain your facility's approach to maintaining high standards of personal hygiene and daily grooming for residents?
- 6What is your process for handling medical emergencies, and how do you coordinate care with outside physicians or hospitals when urgent needs arise?
Personalized based on this facility's data
Key Review Excerpts
“The staff of Kenwood loved my father during his last years. My father was treated like a best friend to everyone I met there; from the Director to the volunteer, and that's the truth.”
“My mother was there for only 19 days and passed away the day after she was released to come home. The clothes my mom had in a bag from UK, Kenwood said they washed them then could not find them.”
“She had hip surgery and was sent there for rehab two days later. Before going she was able to eat by herself but it took her a while to eat. She was 98 lbs and in two weeks he pulled her out. She was 78 lbs. She wouldn't eat. No one had worked with her as far as rehab what so ever.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kenwood Health and Rehabilitation Center has a concerning pattern of safety deficiencies, with families filing at least one complaint about unsafe living conditions. The facility has struggled with fire safety systems, electrical safety, and emergency exit problems across multiple inspections. While the provider reports corrections for all issues, electrical safety problems have persisted across surveys, indicating potential ongoing maintenance challenges that families should inquire about during visits.
Jul 10, 2025Routine2
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 6, 2024Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Jun 6, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Kenwood Health and Rehabilitation Center
for profit
Ownership & Management
Owners
Kenwood Health Center Holdco, LLC
Owner · Organization
Platschek, Alexander
Owner
Platschek, Goldie
Owner
Rubenstein, David
Owner
Platschek, Alexander
Owner (parent company)
Rubenstein, David
Owner (parent company)
Ky Magnolia, LLC
Owner (parent company) · Organization
Rubiweb Services Group USA, LLC
Owner (parent company) · Organization
Spky Opco, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
202 reviews from families & visitors
Official Website
Visit kenwoodhealthandrehabilitation.com
Medicare data downloads
Original nursing home datasets
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