The Kensington Redondo Beach
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing/care staff. Schedule a visit to confirm the fit.
based on 95 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality clinical care and a vibrant social life for their loved ones. The dining and memory care programs are standout features. However, while the care team is highly praised, you should verify the professionalism of the administrative/front-office staff during your tour, as one family reported a negative interaction with management.
Google Reviews
Google Reviews
95 reviews on Google“Kensington Redondo Beach is highly regarded by families for its exceptional clinical care, particularly within its memory care and rehab programs. Reviewers consistently praise the attentive, compassionate nursing staff and the high quality of dining services, though one reviewer reported a very negative experience with administrative professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/care staff
- High-quality dining and diverse food options
- Engaging activities and social events
- Beautifully maintained and renovated grounds
- Strong clinical and rehabilitative services
Concerns
- Unprofessional administrative communication
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that frequently mention specific staff members, residents, and even small details like 'daily coffee' or 'happy hour.' They use an emotional tone to reinforce a sense of 'family' and community.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about the menu variety and how much input residents have in meal choices?
- 2The grounds look beautifully maintained; what kind of outdoor activities or social events are available for residents to enjoy the gardens?
- 3We noticed the staff is often described as very compassionate; how do you ensure that level of attentive care remains consistent across all shifts?
- 4In the event of a medical emergency or a change in health needs, what is the process for coordinating with your clinical and rehabilitative services?
- 5If we ever have questions or need updates regarding our loved one, what is the best way to communicate with the administration to ensure we stay in the loop?
- 6It's great to see how much the management engages with the community online; how does that same level of responsiveness translate to day-to-day communication with families?
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful and keeps the residents engaged with frequent activities and events. The grounds have been recently renovated and are beautiful.”
“I have NEVER heard anyone say 'that's not my job'. If a resident has a question or request, they don't hesitate to help.”
“Since moving into Kensington, she has come out of her shell. She is finally being cared for by dedicated professionals who truly understand her needs.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 10, 2025ComplaintClean
This report details a complaint investigation regarding staff allegedly preventing residents from choosing their own physician. The investigation, conducted on December 10, 2025, involved reviewing documents and interviewing staff and residents. Based on the evidence gathered, the allegation was deemed unsubstantiated.
Dec 2, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 1, 2025InspectionClean
The facility underwent an unannounced required annual inspection on August 1, 2025. The inspection covered various areas, including resident rooms, common areas, and operational documentation. No deficiencies were cited during this review.
Jul 27, 2024InspectionClean
The facility underwent an unannounced required annual inspection on 07/27/24. The inspection covered the facility's operations, resident care areas, and safety protocols. No deficiencies were cited during this review.
Aug 16, 2023InspectionClean
The facility underwent an unannounced annual visit on August 16, 2023. The inspection covered physical plant, resident rooms, common areas, kitchen, and safety protocols. No deficiencies were cited during this visit, indicating compliance with observed standards.
Apr 10, 2023OtherClean
The report details a case management visit following an incident involving a resident's aggressive behavior. The visit involved obtaining various records and conducting an exit interview with the RN. No specific deficiencies or citations were found in the provided HTML content.
Nov 10, 2022ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff withholding resident mail and the administrator not spending sufficient time at the facility. The investigator found that the allegations were unsubstantiated based on interviews and record reviews.
Sep 26, 2022ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Kensington Redondo Owner LLC; Kensington Et AL
MAY, ROBERT
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit thekensingtonredondobeach.com
Medicare data downloads
Original nursing home datasets
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