Nursing HomeMedicaid

Kensington Nursing and Rehabilitation Center

A middle-range Medicare rating. Review each component and visit in person before deciding.

225 Saint John Road, Elizabethtown, KY 42701|82 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.8/5

based on 75 Google reviews

(270) 769-3314 Directions Website

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3flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (1/5 stars)
Staff turnover reported at 59%
RN turnover reported at 55%

No Medicare penalties on record · Zero findings in latest survey

Source: Medicare data

What this means for your family

Kensington Nursing and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include dedicated and compassionate individual nursing staff. Some reviewers note concerns about severe understaffing leading to slow response times (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

145 public Google reviews available

Kensington Nursing and Rehabilitation Center receives highly polarized feedback, with a significant divide between glowing praise for individual staff members and severe allegations of neglect. While some families report excellent therapy and compassionate care, numerous recent reviews describe critical failures in basic needs such as medication administration, hygiene, and timely responsiveness to call lights. Potential families should be aware of consistent reports regarding understaffing and poor communication, particularly during evening and weekend shifts.

Quality Themes

Tap a score for details

Strengths

Dedicated and compassionate individual nursing staff
Effective physical and rehabilitation therapy programs
Clean and well-maintained facility environment
Helpful administrative support for insurance navigation

Concerns

Severe understaffing leading to slow response times (mentioned by 6 reviewers)
Neglect regarding basic hygiene and assistance with meals (mentioned by 5 reviewers)
Medication management errors or failure to administer (mentioned by 3 reviewers)
Poor communication and lack of responsiveness from management (mentioned by 3 reviewers)
Facility is outdated with dreary room conditions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 145 analyzed

⚡67 reviews posted between Sep 22, 2019 – Sep 28, 2019 · 67 were 5-star

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent during busy shifts?
2Since some families have noted challenges with communication, what is the best way for us to stay updated on our loved one's daily well-being?
3With the focus on rehabilitation here, could you tell us more about how the physical therapy programs are integrated into a resident's daily routine?
4How does the team manage medication administration to ensure everything is handled accurately and on schedule?
5We want to make sure our loved one is eating well; could you describe the dining experience and how assistance is provided during mealtimes?
6What specific protocols are in place to ensure quick response times if a resident needs help in the middle of the night?

Personalized based on this facility's data

Key Review Excerpts

“The staff has been excellent in her care. I have seen several patients come in from other facilities with bed sores. My mother is bed ridden and has never had a bed sore. She is clean and well taken care of.”

Long-term resident's family · 2015★★★★☆

“The facility is kept clean and the patients are treated like family. The nursing staff are excellent and the Administrator and DON's office work hard to see that every resident is well cared for in a timely manner.”

Family member · 2019★★★★★

“As I write this review, I am currently a resident. It's about 8p on a Saturday and I've been waiting on a bedpan for almost an hour to relieve myself. I can hear personnel laughing and talking down the hall.”

Current resident · 2025★☆☆☆☆

Source: 145 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.83hrs

Registered nurses for medical care

Total Nursing

3.63hrs

88%

All nurses + aides combined

Staff Turnover

59%

Lower is better (< 30% = good)

RN Turnover

55%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility60.6%

Worse than Avg

Here

60.6%

12.8%

17.7%

Hardin

27.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility32.3%

Worse than Avg

Here

32.3%

14.1%

14.0%

Hardin

19.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

93.5%

94.3%

Hardin

87.8%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility24.2%

Mixed vs Avgs

Here

24.2%

19.5%

29.8%

Hardin

22.5%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

96.2%

Hardin

94.6%

Residents needing more daily help over time

↓ Lower is better

This Facility19.0%

Worse than Avg

Here

19.0%

13.9%

13.8%

Hardin

17.8%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.9%

Better than Avg

Here

95.9%

79.8%

83.5%

Hardin

83.6%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.8%

Better than Avg

Here

88.8%

82.0%

84.0%

Hardin

81.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Worse than Avg

Here

1.9%

1.6%

1.7%

Hardin

0.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

25findings in history

Latest survey: 0 · well below KY avg (3.4)

Kensington has a concerning pattern with 33 deficiencies across three surveys, primarily in food service, medication management, and fire safety. The facility has repeatedly struggled with food safety and proper medication labeling across all three inspections from 2018-2025. While all deficiencies were reportedly corrected, the recurring issues with basic safety standards suggest ongoing operational challenges that families should carefully consider.

Mar 26, 2025Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0927Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Oct 18, 2019Routine21 findings

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0675Potential for harm · IsolatedCorrected