Elizabethtown Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 73 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 2.0)
- High staff turnover (78%)
- High RN turnover (83%)
Bottom 25% in KY · Below recommended RN staffing · Very high staff turnover · Worst in BENJAMIN LANDA chain · $4,893 in fines
What this means for your family
While this facility has a history of dedicated long-term staff, recent reviews indicate a concerning decline in basic care standards, particularly regarding hygiene and responsiveness. If you are considering this facility, we strongly recommend conducting an unannounced visit during evening or weekend hours to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
73 reviews analyzed“Elizabethtown Nursing and Rehabilitation Center receives highly polarized feedback, with many long-term staff members receiving individual praise while families report severe concerns regarding neglect and understaffing. While some visitors appreciate the friendly atmosphere and therapy team, multiple recent reviews describe distressing incidents of poor hygiene, medication errors, and slow response times to basic resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated, compassionate individual nursing staff
- Effective physical and rehabilitation therapy team
- Warm, family-oriented atmosphere
- Cleanliness of common areas
Concerns
- Severe understaffing leading to slow response times (mentioned by 6 reviewers)
- Neglect regarding basic hygiene and resident care (mentioned by 5 reviewers)
- Medication management and over-sedation issues (mentioned by 4 reviewers)
- Poor food quality and missed meal assistance (mentioned by 4 reviewers)
- Outdated facility infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily hygiene and mealtime support?
- 2I noticed the facility has a warm, family-oriented atmosphere; how do you maintain that level of personal connection while managing the current resident-to-staff ratios?
- 3Could you walk me through your process for medication administration and how you monitor for potential side effects to ensure resident safety?
- 4I see that your rehabilitation team is highly regarded; how do you coordinate their care with the nursing staff to ensure consistent progress for residents?
- 5What steps is the facility taking to address the infrastructure and dining concerns to improve the overall quality of life for residents?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“It's about 8p on a Saturday and I've been waiting on a bedpan for almost an hour to relieve myself. I can hear personnel laughing and talking down the hall. My hallway alert light has been on for almost an hour, as well!”
“I was told to put my mother here from someone who worked there and I did she was there for about 3 months in that time she only had 2 baths bc they wouldn’t give her a proper bath they would not listen to her needs when she would tell them she didn’t feel right with that being said she was hospitalized twice withen 3 weeks”
“The staff has been excellent in her care. I have seen several patients come in from other facilities with bed sores. My mother is bed ridden and has never had a bed sore. She is clean and well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports about medication errors, abuse prevention, and care assistance failures, triggering 5 complaint investigations among 22 total deficiencies. The facility shows recurring issues with resident rights violations, nursing staff oversight, and infection control across multiple surveys from 2018-2024. While all deficiencies appear corrected, the pattern of complaints suggests ongoing care quality concerns families should investigate further during visits.
Jan 31, 2026Routine3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 29, 2024Routine7
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Aug 29, 2024Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 6, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 13, 2019Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Elizabethtown Nursing and Rehabilitation Center
for profit
Chain Affiliation
Benjamin Landa
54 facilities nationwide
Chain avg rating: 3.2/5 · Rank 51 of 54 (Worst)
Ownership & Management
Owners
Platschek, Alexander
Owner
Platschek, Goldie
Owner
Rubenstein, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit elizabethtownnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Kensington Nursing and Rehabilitation Center
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Sunrise Manor Nursing Home
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