Karen Acres Care Center
Strong Medicare quality ratings; families often praise small, home-like environment. Still worth an in-person visit.
based on 37 Google reviews
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What this means for your family
Karen Acres is highly regarded for its personalized, small-scale care and effective therapy programs, making it a strong choice for those who prefer a home-like environment over large corporate facilities. However, families should be aware of reports regarding outdated facilities and occasional dismissive communication from nursing staff; we recommend scheduling a tour to observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
37 reviews on Google“Karen Acres Care Center is frequently praised for its small, family-oriented atmosphere and highly attentive, compassionate staff who treat residents like family. While many families report excellent experiences with rehabilitation and long-term care, a minority of reviewers describe the facility as outdated and report instances of rude or dismissive communication from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Small, home-like environment
- Attentive and compassionate staff
- Effective rehabilitation therapy
- Strong administrative communication
Concerns
- Rude or dismissive communication from nursing staff (mentioned by 3 reviewers)
- Outdated facility and lack of modern equipment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the smaller, 35-resident size of Karen Acres, how do you ensure that the nursing staff maintains a consistent, warm, and welcoming communication style with family members?
- 2I noticed the facility has a more traditional, home-like feel; what plans or ongoing maintenance do you have in place to keep the environment comfortable and functional for residents?
- 3With a 3-star staffing rating, how do you manage shift changes and daily care routines to ensure that every resident receives the attention they need throughout the day?
- 4Could you walk me through how your team handles medical emergencies or sudden changes in a resident's health status during the overnight hours?
- 5Since residents often enjoy the intimate setting here, what kind of daily activities or social programs are currently prioritized to keep everyone engaged?
- 6I appreciate the strong administrative communication mentioned by others; what is the best way for our family to stay updated on our loved one's care plan and progress?
Personalized based on this facility's data
Key Review Excerpts
“The building isn't as fancy as the last place, but the care is so much better here. The small size feels home-like and very person-centered.”
“The therapists do a fantastic job and truly get to know their patients. We felt like we left a bunch of friends when we were finally strong enough to take them home.”
“The nurse's were rude and condescending. The facility needs to be remodeled and updated. My mother stopped eating anything but breakfast and I brought my concerns to the head nurse. She looked at me and said, 'oh she's not starving'.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Karen Acres Care Center has ongoing issues with fire safety systems, infection control, and resident safety that families reported to state authorities. The facility repeatedly struggles with sprinkler system maintenance, accident prevention, and infection control programs across multiple surveys. While all deficiencies show correction dates, the pattern of recurring problems in critical safety areas suggests persistent operational challenges that warrant careful consideration during your visit.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 11, 2025Routine3
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 7, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 7, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 12, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 12, 2023Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Karen Acres Care Center
for profit
Ownership & Management
Owners
Even, Crystal
Owner
Lange, Randall
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit karenacresdsm.com
Medicare data downloads
Original nursing home datasets
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