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Nursing HomeMedicaid Investigative

Kadima Rehabilitation & Nursing at Pottstown

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3031 Chestnut Hill Road, Pottstown, PA 1946441 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 21 Google reviews

5
4
3
2
1
Kadima Rehabilitation & Nursing at Pottstown Nursing Home in Pottstown, PA — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)

Bottom 25% in PA · Meets national RN staffing standard · Worst in KADIMA HEALTHCARE GROUP chain · $138,400 in fines

Source: Medicare data

What this means for your family

While the facility has a strong reputation for successful physical rehabilitation and a caring nursing staff, the frequent changes in management are a significant concern. Families should conduct a thorough tour and specifically ask about their current protocols for reporting patient incidents and how they maintain communication with families during health crises.

Google Reviews

Google Reviews

21 reviews on Google
Kadima Rehabilitation & Nursing at Pottstown receives highly polarized feedback, with some families praising the dedicated nursing and therapy staff for successful rehabilitation outcomes, while others express deep concerns regarding management stability, safety protocols, and administrative transparency. The facility is described as a small, intimate environment, but frequent changes in ownership and management have led to inconsistency in the quality of care and operational reliability.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean7.0ActivitiesN/AMeds6.0MemoryN/AComms3.0ValueN/A

Strengths

  • Dedicated and caring nursing staff
  • Effective physical therapy outcomes
  • Small, intimate, and friendly facility environment
  • Responsive post-discharge follow-up

Concerns

  • Frequent management and ownership changes (mentioned by 2 reviewers)
  • Poor communication regarding patient safety and incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'19(1)1.05.0'21(1)3.35.0'23(2)3.83.2'25(9)5.0'26(2)

Distribution · 23 analyzed

5
14
4
2
3
0
2
0
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's intimate size of 41 residents, how do you ensure that communication between nursing staff and family members remains consistent and transparent regarding any changes in a resident's health?
  • 2With the recent changes in management, what steps are you taking to ensure stability and continuity of care for the residents?
  • 3I noticed the facility has had some recent health inspection challenges; could you walk me through the specific improvements you have implemented to address those safety and care standards?
  • 4Since many families have praised the physical therapy outcomes here, how do you integrate those therapy goals into the resident's daily routine and social activities?
  • 5In the event of a medical emergency or an unexpected incident, what is your specific protocol for notifying family members to ensure we are kept fully informed?
  • 6What does a typical day look like for a resident here, and how do you tailor social activities to keep such a small, close-knit community engaged?

Personalized based on this facility's data


Key Review Excerpts

All the nurses at kadima were kind, understanding, helpful even celebrated her birthday, they made her feel welcomed there! My mom left kadima able to walk without a walker

Rehab patient's family member · 2025★★★★★

The staff is wonderful! They go above and beyond to follow up after the patient is discharged and you can see they truly care for the patient's wellbeing

Family member · 2026★★★★★

My family was very,very disappointed in almost everything about this facility once my sister was in there. She contracted covid, while the facility was in quarantine .She later died at the hospital.

Long-term resident's family · 2022☆☆☆☆
Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
3.06hrs
75%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility31.3%
Worse than Avg
Here
31.3%
US
93.4%
PA
87.1%
Montgomery
92.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility70.7%
Worse than Avg
Here
70.7%
US
95.5%
PA
93.5%
Montgomery
95.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
19.5%
PA
19.9%
Montgomery
16.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.2%
Worse than Avg
Here
24.2%
US
14.4%
PA
17.5%
Montgomery
16.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.7%
Mixed vs Avgs
Here
16.7%
US
12.1%
PA
8.3%
Montgomery
23.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.7%
Mixed vs Avgs
Here
20.7%
US
19.4%
PA
26.0%
Montgomery
21.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
81.8%
PA
69.2%
Montgomery
81.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
4penalties
Near state avg (10.1)
13 complaint-triggered
$138,400 in fines

Multiple families have filed complaints triggering 13 deficiencies, raising serious concerns about resident protection from abuse and neglect, nursing staffing levels, and safety hazards. The facility shows recurring problems with administration, infection control, and resident care that persist across multiple surveys despite corrections. While all deficiencies show correction dates, the pattern of repeated issues and complaint-driven investigations suggests ongoing care quality challenges families should carefully evaluate before considering placement.

Nov 20, 2025Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 28, 2025Complaint
2
0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

Feb 27, 2025Complaint
3
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 30, 2024Complaint
1
0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Nov 27, 2024Complaint
4
0600Immediate jeopardy · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0725Immediate jeopardy · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Oct 25, 2024Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Federal Penalties

Fine

Feb 27, 2025

$27,950

Fine

Oct 25, 2024

$57,882

Payment Denial

Oct 25, 2024

30-day denial

Fine

Nov 6, 2023

$52,568

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kadima Rehabilitation & Nursing at Pottstown

Organization Type

for profit

Chain Affiliation

Chain Name

Kadima Healthcare Group

Chain Size

15 facilities nationwide

Chain avg rating: 1.8/5 · Rank 9 of 14 (Worst)

Ownership & Management

Key personnel

Cibc Bank USA5% or Greater Mortgage InterestCibc Bank USAManagerKadima Healthcare Group INCManagerPinnacle Healthcare Solutions INCManagerBoide, WilliamManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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