Kadima Rehabilitation & Nursing at Pottstown
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
Bottom 25% in PA · Meets national RN staffing standard · Worst in KADIMA HEALTHCARE GROUP chain · $138,400 in fines
What this means for your family
While the facility has a strong reputation for successful physical rehabilitation and a caring nursing staff, the frequent changes in management are a significant concern. Families should conduct a thorough tour and specifically ask about their current protocols for reporting patient incidents and how they maintain communication with families during health crises.
Google Reviews
Google Reviews
21 reviews on Google“Kadima Rehabilitation & Nursing at Pottstown receives highly polarized feedback, with some families praising the dedicated nursing and therapy staff for successful rehabilitation outcomes, while others express deep concerns regarding management stability, safety protocols, and administrative transparency. The facility is described as a small, intimate environment, but frequent changes in ownership and management have led to inconsistency in the quality of care and operational reliability.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring nursing staff
- Effective physical therapy outcomes
- Small, intimate, and friendly facility environment
- Responsive post-discharge follow-up
Concerns
- Frequent management and ownership changes (mentioned by 2 reviewers)
- Poor communication regarding patient safety and incidents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's intimate size of 41 residents, how do you ensure that communication between nursing staff and family members remains consistent and transparent regarding any changes in a resident's health?
- 2With the recent changes in management, what steps are you taking to ensure stability and continuity of care for the residents?
- 3I noticed the facility has had some recent health inspection challenges; could you walk me through the specific improvements you have implemented to address those safety and care standards?
- 4Since many families have praised the physical therapy outcomes here, how do you integrate those therapy goals into the resident's daily routine and social activities?
- 5In the event of a medical emergency or an unexpected incident, what is your specific protocol for notifying family members to ensure we are kept fully informed?
- 6What does a typical day look like for a resident here, and how do you tailor social activities to keep such a small, close-knit community engaged?
Personalized based on this facility's data
Key Review Excerpts
“All the nurses at kadima were kind, understanding, helpful even celebrated her birthday, they made her feel welcomed there! My mom left kadima able to walk without a walker”
“The staff is wonderful! They go above and beyond to follow up after the patient is discharged and you can see they truly care for the patient's wellbeing”
“My family was very,very disappointed in almost everything about this facility once my sister was in there. She contracted covid, while the facility was in quarantine .She later died at the hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering 13 deficiencies, raising serious concerns about resident protection from abuse and neglect, nursing staffing levels, and safety hazards. The facility shows recurring problems with administration, infection control, and resident care that persist across multiple surveys despite corrections. While all deficiencies show correction dates, the pattern of repeated issues and complaint-driven investigations suggests ongoing care quality challenges families should carefully evaluate before considering placement.
Nov 20, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Mar 28, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Feb 27, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 30, 2024Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nov 27, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Oct 25, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Federal Penalties
Fine
Feb 27, 2025
$27,950
Fine
Oct 25, 2024
$57,882
Payment Denial
Oct 25, 2024
30-day denial
Fine
Nov 6, 2023
$52,568
Ownership & Operations
Who Operates This Facility
Kadima Rehabilitation & Nursing at Pottstown
for profit
Chain Affiliation
Kadima Healthcare Group
15 facilities nationwide
Chain avg rating: 1.8/5 · Rank 9 of 14 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit kadimahealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Sanatoga Court
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