Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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Public Google reviewers rate Juniper Village at Mount Joy highly. Reviewers highlight: compassionate and attentive care staff, vibrant activity programs and live entertainment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a community highly praised for its compassionate, professional staff and a vibrant social atmosphere filled with live music and art programs. While many residents thrive in the clean and welcoming environment, there are serious allegations regarding food quality, management stability, and a specific critical incident involving a resident wandering off-property.
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Key Review Excerpts
“The food was consistently delicious, with plenty of variety and thoughtful options that made me feel well cared for. The staff were always friendly, attentive, and ready to help with anything I needed.”
“They are lively and always have live music 5 nights a week, the residents all seem very happy!”
“Our first meeting at Mt. Joy Juniper made me feel as if I was talking to long lost friends. Everyone was so kind and patient explaining requirements, finances, and living arrangements.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Juniper Village at Mount Joy underwent 27 inspections, resulting in 13 clean reports and 36 documented violations. Reported findings included issues regarding staff training compliance, medication administration accuracy, and necessary documentation protocols.
Medication Administration Records for a resident in November and December 2025 did not include the initials of the staff person who administered medications.
The home failed to follow prescriber orders regarding the administration and discontinuation of specific medications for residents.
The home failed to notify physicians of several medication refusals for two residents during October, November, and December 2025.
A resident's prescribed advanced chopped diet was not met when they were served a bologna, lettuce, and tomato sandwich.
An expired or non-current medication (Calmoseptine ointment) was found in the home.
An accumulation of lint was found in the lint trap of the dryer in the 200-hall laundry room.
Bedrails on resident #1's bed were not firmly secured, posing an entrapment or injury hazard.
Uncovered vanilla ice cream and uncovered vegetables were found stored in the walk-in freezer and refrigerator.
Staff failed to complete required 15-minute safety checks for residents following elopement incidents.
The resident home contract lacked the required level of care assessment to determine personal care services.
A resident was found two miles from the home after walking away, indicating a failure to prevent neglect/mistreatment.
Multiple instances were identified where staff failed to follow prescriber's orders, including medications left in a medication cart and medications administered at the incorrect time.
A resident's initial assessment did not include an assessment for moderate mobility as indicated in their medical evaluation.
The medication administration record failed to include the initials of the staff person who administered a prescribed medication dose.
An unlocked and unattended medication cart containing treatments was found in the 300-hallway lounge.
A tube and two tubs of OTC/CAM medications belonging to a resident were not labeled with the resident's name.
A computer on the 300-hallway medication cart was left unlocked and unattended, making resident medication and treatment records accessible.
Staff was observed using an ungloved hand to count a resident's medication tablets.
Medication Administration Records (MAR) were incorrectly marked as completed for several instances where medications were actually missed.
The facility failed to follow prescriber orders, including missed doses and administering 8:00 PM medications at 8:00 AM.
Medication errors, including a missed dose and an extra dose, were not reported to the Department within the required 24 hours.
No deficiencies are reported in this inspection record.
The most recent Licensing Inspection Summary dated 8/1/22 was not posted in a conspicuous and public place.
Two direct care staff members lacked documentation of a high school diploma, GED, or active registry status.
There was no documentation of a medical evaluation completed prior to admission for Resident #1.
The assisted living portion of the community had not been involved in reviews or meetings regarding the quality management plan.
Juniper Village at Mount Joy LLC
for profit
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