Public Google reviewers rate this highly and often mention warm and welcoming staff. Schedule a visit to confirm the fit.
based on 81 Google reviews
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Public Google reviewers rate Elizabethtown Personal Care highly. Reviewers highlight: warm and welcoming staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a warm, welcoming environment with a staff that is frequently praised for being kind, attentive, and professional. While many reviewers highlight excellent rehabilitation services and a clean facility, there is a critical report of severe neglect regarding call bell response times and dietary restrictions.
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This facility rarely responds to reviews.
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Key Review Excerpts
“The staff is kind, attentive, and truly cares about the well-being of the residents. The facility is always clean, well-maintained, and has a warm, home-like atmosphere.”
“The therapists are very caring and worked daily through all the physical issues with getting back on her feet again.”
“The staff gave her dully salted food, and when I went home she rang the call bell for two hours....NO ONE CAME TO ASSIST HER.”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, Elizabethtown Personal Care underwent seven inspections, resulting in 18 documented violations. Findings included issues regarding safety equipment, missing medical supplies, improper labeling of chemicals, and incomplete staff background checks.
A resident's annual medical evaluation was not signed and dated by a physician, physician's assistant, or certified registered nurse practitioner.
The resident's assessment was not updated to reflect significant changes in mobility and assistance required for activities of daily living.
The facility failed to have a resident evaluated by a physician following changes in their medical condition, including increased mobility needs and use of oxygen.
The facility failed to report a resident death to the Department within the required 24-hour timeframe.
The facility failed to maintain bathrooms and resident areas in a clean and sanitary condition, noting black spots, feces, and urine in various locations.
Interior surfaces including floors, walls, and ceilings were not in good repair, featuring missing tiles, buckling laminate, and water stains.
The home failed to report an incident to the Department within 24 hours after a resident with a known allergy was served a food item that caused an allergic reaction and required emergency room treatment.
Unlocked and unattended medications, including 0.5oz bottles and eye drops, were found accessible on a resident's nightstand.
A resident's most recent medical evaluation and DME were found in the PCP folder waiting to be completed.
A cup filled with cigarette butts was observed on the front porch, which is a designated non-smoking area.
The home's most current licensing summary dated 11/15/2023 was not posted in a conspicuous and public place.
The Chapter 2600 regulation book was not posted in a conspicuous and public place.
An unlabeled bottle of heavy-duty stripper, identified as a skin corrosive, was found in a maintenance room.
Criminal background checks for several staff members were requested after their hire dates.
The first aid kit in the 2nd floor med room was missing a thermometer and adhesive bandages.
Resident #1 had uncovered and unsecured enabler bars on the bed, posing an entrapment risk.
Emergency telephone numbers for the nearest hospital and fire department were not posted by telephones in several rooms.
Bedroom #26, which is occupied by two residents, only had one chair provided.
Et 141 Operations LLC
for profit
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