Public Google reviewers rate this highly and often mention engaging activities and social programs. Schedule a visit to confirm the fit.
based on 47 Google reviews
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Public Google reviewers rate Juniper Village at Lincoln Heights highly. Reviewers highlight: engaging activities and social programs, modern, well-maintained, and clean facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Juniper Village at Lincoln Heights is highly regarded by many families for its vibrant activities program, recent modern renovations, and a compassionate rehabilitation team. However, some families have reported serious concerns regarding inconsistent staffing levels, unresponsive call lights, and instances of unprofessional behavior from certain nursing staff.
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Concerns
Rating Trends
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Distribution · 53 analyzed
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members or activities mentioned by the reviewer. For negative reviews, they use a professional, non-defensive tone that focuses on privacy limitations and invites direct communication to resolve issues.
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Key Review Excerpts
“A whole team sat us all down and we were finally able to get some actual answers and a plan implemented for his best possible care and recovery. They were just wonderful and my dad is motivated and happy.”
“The activities department is wonderful! There is live music, lunch outings, scenic drives and more! There is always something going on to keep the residents engaged.”
“The food has been gourmet and one is able to select from a menu at the beginning of each month.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Juniper Village at Lincoln Heights took place on March 10, 2022, and identified 6 health code violations related to documentation and required postings. All identified violations were marked as corrected by April 1, 2022, and there are currently no active enforcement actions on record.
Health Code (6 violations)
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to maintain in each resident's active clinical record a signed copy of the required form concerning Authorized Electronic Monitoring.
The facility failed to post the Provider Bill of Rights.
The facility failed to comply with the Provider's Bill of Rights requirements
The facility failed to post a copy of the most recent inspection report.
The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident.
Sh Opco Lincoln Heights, LLC
for profit
WATERCREST COMMUNITY MANAGEMENT, LLC
JAMES CARTER
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TX HHSC — View Official Record
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