Juniper Village at Lincoln Heights
Families consistently rate this highly — reviewers highlight engaging activities and social programs. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
This facility is an excellent choice for residents seeking active social lives and high-quality rehabilitation services. However, families should closely monitor nursing responsiveness and staffing levels, as multiple recent reports indicate delays in medication administration and assistance with daily hygiene.
Google Reviews
Google Reviews
46 reviews on Google“Juniper Village at Lincoln Heights is highly regarded by many families for its vibrant activities program, recent modern renovations, and a compassionate rehabilitation team. However, some families have reported serious concerns regarding inconsistent staffing levels, unresponsive call lights, and instances of unprofessional behavior from certain nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and social programs
- Modern, well-maintained, and clean facilities
- Compassionate rehabilitation and physical therapy
- Welcoming and friendly front-desk staff
Concerns
- Inconsistent responsiveness to call lights and nursing needs (mentioned by 2 reviewers)
- Unprofessional or rude behavior by some CNA/nursing staff (mentioned by 3 reviewers)
- Staffing shortages affecting timely care and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members or activities mentioned by the reviewer. For negative reviews, they use a professional, non-defensive tone that focuses on privacy limitations and invites direct communication to resolve issues.
Questions for Your Tour
- 1We've heard wonderful things about your social programs; could you tell us more about the specific types of engaging activities available for residents here?
- 2The facility looks incredibly modern and well-maintained; how often is the building and common areas deep-cleaned?
- 3How do you ensure that nursing staff and CNAs are able to respond quickly to call lights, especially during busy shifts?
- 4What is your process for managing resident care and hygiene during periods when the facility might be short-staffed?
- 5We noticed you are very active in responding to community feedback; how does the management team use resident and family input to improve daily care?
- 6If a medical emergency were to happen in the middle of the night, what is the protocol for getting immediate assistance for a resident?
Personalized based on this facility's data
Key Review Excerpts
“A whole team sat us all down and we were finally able to get some actual answers and a plan implemented for his best possible care and recovery. They were just wonderful and my dad is motivated and happy.”
“The activities department is wonderful! There is live music, lunch outings, scenic drives and more! There is always something going on to keep the residents engaged.”
“The food has been gourmet and one is able to select from a menu at the beginning of each month.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Juniper Village at Lincoln Heights took place on March 10, 2022, and identified 6 health code violations related to documentation and required postings. All identified violations were marked as corrected by April 1, 2022, and there are currently no active enforcement actions on record.
Mar 10, 2022Routine
Health Code (6 violations)
The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident.
The facility failed to post the Provider Bill of Rights.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to comply with the Provider's Bill of Rights requirements
The facility failed to maintain in each resident's active clinical record a signed copy of the required form concerning Authorized Electronic Monitoring.
The facility failed to post a copy of the most recent inspection report.
Ownership & Operations
Who Operates This Facility
Sh Opco Lincoln Heights, LLC
for profit
WATERCREST COMMUNITY MANAGEMENT, LLC
JAMES CARTER
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit sageparkseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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